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Insight Global

Telecom Program Manager

Insight Global, Stamford, Connecticut, United States, 06925

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Position:

Telecom Program Manager Why Open : Additional Project Support Needed Length : 12 month contract Location:

Onsite Stamford, CT (4 days onsite, 1 day remote) Interview Process : 2-3 rounds (1st team call, 2nd Director, 3rd possible VP) Must Haves: 5-8+ years of Project/Program Management Experience Background within Project Management Prior experience within the telecommunications industry is required Experience coordinating and communicating with both technical & non-technical stakeholders Ability to present and provide project updates at the leadership & executive level Responsible for managing one or more highly complex or enterprise wide IT programs consisting of multiple projects Strong experience with MS Office Suite Products: PowerPoint, Excel, Word Background working WITH BOTH Agile and Waterfall Project Management Tools: Smartsheet, MS Projects, Jira Plusses: PMP certification Day-to-Day: Insight Global is hiring for a Program Manager to sit onsite in Stamford, CT for a large, telecommunication company. This person will be joining the Customer Operations organization within Business Integration. This Program Manager will be working on new initiative where for SMB mobile customers, they will utilize a clients' infrastructure/network and they themselves will provide the customer service. This program manager will be working cross functionally with various teams both inside and outside the organization, consisting of both technical and non-technical stakeholders (IT, development, testing, billing, etc). On a day-to-day, this Program Manager will spend 50% of their time planning/implementing schedules and monitoring program from inception through delivery, 25% defining and reporting program roadmap, status, development issues and success metrics, 10% identifying and monitors areas of risk and coordinating the projects and their interdependencies, while the last 15%: managing stakeholder engagement and satisfaction.