Shelter House
Fair Ridge - Intake and Diversion Coodinator
Shelter House, Fairfax, Virginia, United States, 22030
Intake and Diversion Coordinator
The Intake and Diversion Coordinator plays a critical role in supporting families experiencing homelessness by serving as the first point of contact for the shelter. This position is responsible for managing the intake process, assessing eligibility, providing shelter diversions services and coordinating with shelter staff. Key Responsibilities:
Client Intake & Assessment Conduct initial screenings and assessments to determine eligibility for shelter services During intake and screening, support clients in exploring and securing viable housing alternatives such as staying with friends or family as part of shelter diversion efforts Collect and enter accurate client information into the HMIS (Homeless Management Information System) or other databases Provide timely updates on the status of referrals in HMIS Maintain and update Client Name List Conduct orientations to explain shelter rules, expectations, and services available to families Coordinate move-in dates and ensure families are oriented upon entry Case Coordination Support Work closely with case managers to share assessment information and support service planning Schedule and facilitate intake meetings Connect client with Residential Coordinators after intake is completed Documentation & Reporting Generate reports and maintain compliance with agency, funder, and HMIS requirements Collaboration & Communication Once a client exits, ensure all data is updated in HMIS database and that files are closed out and filed away appropriately Participate in team meetings, trainings, and coordinated entry discussions Support shelter operations as needed, including crisis response or coverage for front desk Attends meetings such as Intake Coordinator meeting
The Intake and Diversion Coordinator plays a critical role in supporting families experiencing homelessness by serving as the first point of contact for the shelter. This position is responsible for managing the intake process, assessing eligibility, providing shelter diversions services and coordinating with shelter staff. Key Responsibilities:
Client Intake & Assessment Conduct initial screenings and assessments to determine eligibility for shelter services During intake and screening, support clients in exploring and securing viable housing alternatives such as staying with friends or family as part of shelter diversion efforts Collect and enter accurate client information into the HMIS (Homeless Management Information System) or other databases Provide timely updates on the status of referrals in HMIS Maintain and update Client Name List Conduct orientations to explain shelter rules, expectations, and services available to families Coordinate move-in dates and ensure families are oriented upon entry Case Coordination Support Work closely with case managers to share assessment information and support service planning Schedule and facilitate intake meetings Connect client with Residential Coordinators after intake is completed Documentation & Reporting Generate reports and maintain compliance with agency, funder, and HMIS requirements Collaboration & Communication Once a client exits, ensure all data is updated in HMIS database and that files are closed out and filed away appropriately Participate in team meetings, trainings, and coordinated entry discussions Support shelter operations as needed, including crisis response or coverage for front desk Attends meetings such as Intake Coordinator meeting