MGM Resorts International
Assistant Executive Housekeeper - Luxor
MGM Resorts International, Las Vegas, Nevada, United States, 89101
Assistant Executive Housekeeper
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As the Assistant Executive Housekeeper at Luxor, you'll lead and inspire a hardworking team to uphold the highest standards of cleanliness and presentation throughout the property. Your leadership, attention for detail, and ability to thrive in a dynamic environment will help ensure every guest enjoys a seamless and memorable stay from the moment they arrive. This is your opportunity to make a lasting impact one perfectly prepared room at a time. The day-to-day responsibilities include: Managing assigned operational functions consistent with the strategic plan for the department, the division, and the property. Managing the delivery and measurement of guest service standards within Housekeeping, consistent with the company's established guidelines. Managing Human Resources responsibilities for Housekeeping. Working closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff. Assuming full responsibilities of the Executive Housekeeper in his/her absence. Promoting and developing a team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service. Managing accountability processes for the division; ensuring compliance with budgetary guidelines, company policies, established departmental guidelines, and legal requirements. Managing short and long-term departmental objectives. Monitoring, documenting, and notifying Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmental objectives. Continuously evaluating staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible. Responding to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution. Inspecting prescribed number of rooms on a daily basis to ensure Housekeeping Floor Managers and Guest Room Attendants are conforming to sanitation requirements and established standards. Working closely in training Housekeeping Floor Managers to ensure room inspections are in accordance with quality assurance standards. Representing management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary. The ideal candidate: Has 2+ years of prior relevant experience in housekeeping. Has 2+ years of prior relevant supervisory experience preferred. Has a Bachelor's degree. Is 18 years of age or older. The perks and benefits: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Health & Income Protection benefits (for eligible employees). Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As the Assistant Executive Housekeeper at Luxor, you'll lead and inspire a hardworking team to uphold the highest standards of cleanliness and presentation throughout the property. Your leadership, attention for detail, and ability to thrive in a dynamic environment will help ensure every guest enjoys a seamless and memorable stay from the moment they arrive. This is your opportunity to make a lasting impact one perfectly prepared room at a time. The day-to-day responsibilities include: Managing assigned operational functions consistent with the strategic plan for the department, the division, and the property. Managing the delivery and measurement of guest service standards within Housekeeping, consistent with the company's established guidelines. Managing Human Resources responsibilities for Housekeeping. Working closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff. Assuming full responsibilities of the Executive Housekeeper in his/her absence. Promoting and developing a team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service. Managing accountability processes for the division; ensuring compliance with budgetary guidelines, company policies, established departmental guidelines, and legal requirements. Managing short and long-term departmental objectives. Monitoring, documenting, and notifying Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmental objectives. Continuously evaluating staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible. Responding to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution. Inspecting prescribed number of rooms on a daily basis to ensure Housekeeping Floor Managers and Guest Room Attendants are conforming to sanitation requirements and established standards. Working closely in training Housekeeping Floor Managers to ensure room inspections are in accordance with quality assurance standards. Representing management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary. The ideal candidate: Has 2+ years of prior relevant experience in housekeeping. Has 2+ years of prior relevant supervisory experience preferred. Has a Bachelor's degree. Is 18 years of age or older. The perks and benefits: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Health & Income Protection benefits (for eligible employees). Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.