Hustle Notice Biz
Customer Service Assistant
Department: Singnala
Employment Type: Full Time
Location: Dallas, TX
Compensation: $18.00 - $28.00 / hour
Description
Job Description Customer Service Assistant
Location: Dallas, TX
Overview: We are seeking a dedicated and detail-oriented Customer Service Assistant to join our vibrant team. This role is at the forefront of our customer interaction, serving as a crucial point of contact for inquiries, support, and assistance. As a Customer Service Assistant, you will have the opportunity to make a significant impact on our customers' experiences, ensuring they feel valued and supported.
Key Responsibilities
Benefits:
Department: Singnala
Employment Type: Full Time
Location: Dallas, TX
Compensation: $18.00 - $28.00 / hour
Description
Job Description Customer Service Assistant
Location: Dallas, TX
Overview: We are seeking a dedicated and detail-oriented Customer Service Assistant to join our vibrant team. This role is at the forefront of our customer interaction, serving as a crucial point of contact for inquiries, support, and assistance. As a Customer Service Assistant, you will have the opportunity to make a significant impact on our customers' experiences, ensuring they feel valued and supported.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers with product selection and provide information about services.
- Resolve customer complaints and issues with a focus on problem-solving and satisfaction.
- Maintain accurate records and logs of customer interactions and transactions.
- Collaborate with team members to improve service delivery and enhance customer experience.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
- High school diploma or equivalent; additional education in a relevant field is a plus.
- Proven experience in a customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think critically under pressure.
- Ability to work effectively in a team-oriented environment.
- Proficient in using computers, customer service software, and Microsoft Office Suite.
Benefits:
- Competitive salary: $18.00 - $28.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.