Who We Are
Lad Lake is a COA-accredited, nonprofit organization dedicated to serving youth and families across Wisconsin. With over 1,200 individuals benefiting from our trauma-informed programs, we are passionate about supporting growth and promoting diversity, equity, and inclusion in all aspects of our work.
Our mission is to empower young people to reach their potential and live responsibly. Behind every individual we serve is a committed team of professionals, including our financial operations team. If you are detail-oriented, organized, and eager to use your skills for a meaningful cause, we would be excited to meet you.
A Day in the Life of the Billing and Credentialing Coordinator:
Effectively submit accurate and timely billing for Medicaid (ForwardHealth), private insurance, private pay clients, and contracted purchasers.
Manage claims, denials, appeals, and authorizations to ensure prompt and maximum reimbursement.
Coordinate the credentialing and re-credentialing processes for Lad Lake providers and programs with commercial insurance panels and Medicaid networks.
Keep detailed records updated in CAQH and payer portals; monitor licenses, insurance, and NPI data for ongoing compliance.
Reconcile payments, resolve discrepancies, and manage aging accounts receivable efficiently.
Collaborate with internal teams—including clinical, HR, and administration—to ensure documentation aligns with billing and credentialing requirements.
Assist with audits, generate billing reports, and contribute to process enhancements in billing and credentialing workflows.
What You Bring to the Table:
A Bachelor’s degree is required (preferred fields include Accounting, Finance, or Healthcare Administration).
A minimum of 2 to 3 years of experience in healthcare billing, Medicaid claims, and accounts receivable management.
Knowledge of ForwardHealth, CAQH, payer portals, and provider credentialing.
Familiarity with CPT/ICD-10 coding, EOB interpretation, and prior authorization workflows.
Advanced Excel skills and experience with billing/accounting software (Sage 300 ERP is a plus).
Strong attention to detail, excellent organizational skills, and ability to work independently.
Exceptional communication skills and a commitment to our mission.
What We Offer:
Competitive pay.
Comprehensive medical, dental, life insurance, STD, and LTD benefits.
Generous paid time off (up to 16 days annually to start).
Holiday pay (up to 8 days).
Tuition reimbursement to assist in career development.
A 401k plan with profit sharing for your financial security.
Casual dress code—wear what makes you comfortable!
Employee Assistance Program (EAP) for additional support.
Eligibility for Federal Student Loan Forgiveness.
Professional development opportunities—we’ll pay for you to learn!
A rich history as Wisconsin's oldest youth service organization.
Opportunities for career advancement—many of our leaders started in entry-level roles.
A servant-leadership culture where leaders are committed to supporting you, so you can best serve our mission.
Come join the Lad Lake family. Welcome home!
(The actual base pay offered will consider internal equity and may vary based on education, experience, and job-related skills.)
Location: Dousman, WI