Cloud Contact Center Software Engineer

Join us at Amazon Web Services (AWS) as a Cloud Contact Center Software Engineer! We are experiencing rapid growth and are eager to tackle complex engineering and algorithmic challenges. We seek passionate and talented engineers who are excited to innovate in our new service designed to meet customer needs for modern contact centers in the cloud. This role offers a unique opportunity to be part of a fast-growing business and to shape technology and products directly after launch. You'll play a crucial role in developing the next generation of contact center solutions. Expect to design and deliver scalable, resilient systems while keeping a constant focus on customer needs. As a member of our team, you will own code from design through development. Collaborate closely with senior technical leaders both within the team and across AWS. A strong understanding of computer science fundamentals, combined with practical industry experience in modern web technologies, SOA, NoSQL databases, Microservices, and more, will be essential. This team is perfect for you if: You enjoy working in an inclusive environment that values collaboration and fun. You are sensitive to customer needs and motivated to develop services that have a significant impact on millions. You prefer to take direct responsibility for solving real customer problems. You are a passionate learner excited to take on new challenges. You seek a balanced work-life environment among talented engineers who enjoy solving complex problems. Basic Qualifications: 3+ years of non-internship professional software development experience. 2+ years of designing or architecting systems (including design patterns, reliability, and scaling). Experience programming in at least one software language. Preferred Qualifications: 3+ years of full software development life cycle experience, including coding standards, code reviews, source control, build processes, testing, and operations. Bachelor's degree in computer science or equivalent. In compliance with the Los Angeles County Fair Chance Ordinance, we will also consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers us to deliver excellent results for our customers. If you have a disability and require workplace accommodations during the application and hiring process, please seek assistance as necessary. Compensation for this role across various geographic markets ranges from $129,300/year in our lowest geographic market to $223,600/year in our highest. Pay depends on many factors, including location and job-related knowledge, skills, and experience. At Amazon, we offer a total compensation package, which may include equity, sign-on payments, and a comprehensive range of benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company:

Amazon.com Services LLC Job ID:

A2936350