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Amazon

Cloud Contact Center Software Engineer

Amazon, Austin, Texas, us, 78716

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Join us at Amazon Web Services (AWS) as we seek talented and passionate Software Development Engineers to contribute to our innovative cloud contact center service! This is an exciting opportunity for individuals who are eager to solve complex engineering challenges and directly impact millions of customers. As a member of our rapidly expanding team, you'll have the chance to: Develop and deliver scalable and resilient systems while focusing on customer satisfaction. Play a key role in the end-to-end ownership of code, from design to development. Collaborate closely with senior technical leaders across AWS. Work with modern technologies including web development, SOA, NoSQL databases, and MicroServices. This position is perfect for you if you: Enjoy working in an inclusive team that values a great work environment. Are responsive to customer needs and motivated by the opportunity to solve real problems. Seek to learn continuously and embrace new challenges. Value work-life balance while tackling complex engineering tasks. Basic Qualifications: 3+ years of non-internship software development experience. 2+ years of experience in design or architecture of systems, emphasizing reliability and scalability. Proficiency in at least one software programming language. Preferred Qualifications: 3+ years of experience in the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Bachelor's degree in computer science or equivalent field. Our workplace is one that promotes diversity and empowers all employees to excel. We consider all applicants, including those with arrest and conviction records, in accordance with the Fair Chance Ordinance in Los Angeles County. We commit to ensuring equal opportunity for all prospective Amazonians. Join us and help shape the future of contact centers in the cloud! This position is based at our office in Los Angeles County. Applications will remain open until the role is filled.