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Minnesota IT Services

IT Senior Business Analyst - ITS5

Minnesota IT Services, Saint Paul, Minnesota, United States, 55130

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IT Senior Business Analyst - ITS5

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IT Senior Business Analyst - ITS5

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Minnesota IT Services Working Title: IT Senior Business Analyst

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

Job ID: 87678 Location: St. Paul Telework Eligible: Yes - Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 07/31/2025 Closing Date: 08/06/2025 Hiring Agency/Seniority Unit: Minnesota IT Services Division/Unit: Department of Public Safety Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: No Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually Job Class Option: Business Analyst Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Exempt - Professional Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications to serve 15 diverse public safety divisions located across Minnesota.

As a Senior IT Business Analyst, you will play a crucial role in driving the success of DPS IT application projects. Your primary responsibility will be to bridge the gap between stakeholders, ensuring a clear understanding of organizational structures, policies, and operations. By documenting requirements and recommending effective solutions, you will enable project success and goal achievement.

In this role, you will collaborate closely with both IT and business teams, analyzing business activities and presenting insights to guide decisions on purchasing, implementing, or developing solutions. You will work hand-in-hand with development teams throughout the development, testing, deployment, and adoption phases of solutions.

Additionally, you will communicate and consult with system users to manage system changes and plan for implementations and releases, ensuring smooth transitions and user satisfaction.

This position requires an employee to be onsite at 445 Minnesota St. Saint Paul, Minnesota at least three (3) days per week, with the opportunity to work from a telework location on other days.

Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.

Resume tips here.

:

This position requires a minimum of five (5) years of experience in performing IT business analysis functions.

Experience must include:

Working as a Business Analyst on project teams managing product backlogs, writing epics and user stories, leading story refinement, and working closely with business stakeholders and development teams. Leading the design and implementation for complex application projects involving multiple stakeholders and IT functions. Conducting technical system analysis, system integration analysis, and data analysis, including activities for data mapping, migrations, and modeling. Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties. Customer service skills that include active listening, empathy, and problem-solving.

A masters degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelors degree substitutes for two (2) years, OR an IT related associates degree substitutes for one (1) year.

Preferred Qualifications

Business analysis experience sufficient to qualify for IIBA (International Institute of Business Analysis) CCBA (Certification of Competency in Business Analysis) exam or currently CCBA certified Bachelor's degree in Information Technology or a related field Experience with complex security models Experience providing end user support Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and recommend alternative solutions Advanced problem-solving skills in problem definition, information gathering and research, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation. Advanced facilitation skills that demonstrate preparedness, flexibility, active listening, time management, and the ability to negotiate.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only) Criminal History Check Reference Check Social Security and Address Verification Education Verification CJIS Background Check Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

How To Apply

Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Jolene Blaser at jolene.e.blaser@state.mn.us

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jolene Blaser at jolene.e.blaser@state.mn.us.

Veterans

To be considered for any

Veteran's Status

, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

Meet all Minimum Qualifications identified in this posting. Meet all of the RSV criteria. Submit a copy of your DD-214 form by the closing date to: jolene.e.blaser@state.mn.us.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

Meet service requirements and have a verified service-connected disability rating of at least 30%. Provide qualifying documentation verifying the disability. Meet all Minimum Qualifications identified in this posting. You must submit all documentation by the closing date to: jolene.e.blaser@state.mn.us

Current State Employees

Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 5/Business Analyst position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means. Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

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