Jobs via Dice
ITIL Change Management Analyst (Onsite in Washington, DC ) Only Local to VA and
Jobs via Dice, Washington, District of Columbia, us, 20022
ITIL Change Management Analyst (Onsite in Washington, DC) - Only Local to VA and DC
Be among the first 25 applicants. Dice is the leading career destination for tech experts at every stage of their careers. Our client, AKAASA Technologies, is seeking an ITIL Change Management Analyst. Apply via Dice today! Work Experience:
Demonstrated experience in the IT Service Management field. ITIL v3 or v4 Certification. Practitioner-level knowledge in Release and Control or Change, Configuration, Release within IT operations and/or Service Management functions. Experience with ServiceNow platform, including creating reports/dashboards and building KPIs. Ability to communicate and train users on process changes. Providing metrics, KPIs, reports, and data to management to support decision making. Ensuring Change Management process, policy, procedures, and training documentation are reviewed and updated annually. Ability to work effectively in a high-stress environment. Preferred Work Experience:
ITIL Practitioner or Intermediate Certification. Experience with other ITIL processes such as Request, Release, Incident & Problem Management, ensuring process adherence across all streams of Service Management, and understanding how change influences these processes. Knowledge of Six Sigma/Lean and CoBiT. Excellent facilitation and interpersonal skills. Strong attention to detail. Self-starter, independent worker, proactive thinker. Demonstrated experience in Change/Release Management. Additional Details:
Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Project Management and Information Technology. Industry: Software Development. Note: This job posting is active. Apply now to increase your chances of interviewing.
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Be among the first 25 applicants. Dice is the leading career destination for tech experts at every stage of their careers. Our client, AKAASA Technologies, is seeking an ITIL Change Management Analyst. Apply via Dice today! Work Experience:
Demonstrated experience in the IT Service Management field. ITIL v3 or v4 Certification. Practitioner-level knowledge in Release and Control or Change, Configuration, Release within IT operations and/or Service Management functions. Experience with ServiceNow platform, including creating reports/dashboards and building KPIs. Ability to communicate and train users on process changes. Providing metrics, KPIs, reports, and data to management to support decision making. Ensuring Change Management process, policy, procedures, and training documentation are reviewed and updated annually. Ability to work effectively in a high-stress environment. Preferred Work Experience:
ITIL Practitioner or Intermediate Certification. Experience with other ITIL processes such as Request, Release, Incident & Problem Management, ensuring process adherence across all streams of Service Management, and understanding how change influences these processes. Knowledge of Six Sigma/Lean and CoBiT. Excellent facilitation and interpersonal skills. Strong attention to detail. Self-starter, independent worker, proactive thinker. Demonstrated experience in Change/Release Management. Additional Details:
Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Project Management and Information Technology. Industry: Software Development. Note: This job posting is active. Apply now to increase your chances of interviewing.
#J-18808-Ljbffr