Hustle Notice Biz
Customer Account Representative
We are seeking a dedicated and results-driven Customer Account Representative to join our team. In this role, you will be responsible for managing client relationships, addressing inquiries, and ensuring customer satisfaction. You will work closely with internal teams to deliver exceptional service and support, while identifying opportunities to enhance client engagement and loyalty. Key Responsibilities
Responsibilities Manage and maintain relationships with assigned customer accounts. Respond to client inquiries and resolve issues in a timely manner. Provide product and service information to clients as needed. Collaborate with internal teams to ensure client needs are met. Identify opportunities to upsell or cross-sell products and services. Prepare account reports and track client interactions. Maintain accurate and updated records of customer communications. Skills, Knowledge and Expertise
Qualifications Bachelor's degree in Business Administration, Communications, or related field preferred. 2+ years of experience in customer service, account management, or a related role. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Problem-solving mindset with a customer-first approach. Proficiency in Microsoft Office Suite and CRM systems. Benefits
Benefits Competitive salary. Professional growth and career advancement opportunities. Health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment. Ongoing training and development programs. About Singnala
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
We are seeking a dedicated and results-driven Customer Account Representative to join our team. In this role, you will be responsible for managing client relationships, addressing inquiries, and ensuring customer satisfaction. You will work closely with internal teams to deliver exceptional service and support, while identifying opportunities to enhance client engagement and loyalty. Key Responsibilities
Responsibilities Manage and maintain relationships with assigned customer accounts. Respond to client inquiries and resolve issues in a timely manner. Provide product and service information to clients as needed. Collaborate with internal teams to ensure client needs are met. Identify opportunities to upsell or cross-sell products and services. Prepare account reports and track client interactions. Maintain accurate and updated records of customer communications. Skills, Knowledge and Expertise
Qualifications Bachelor's degree in Business Administration, Communications, or related field preferred. 2+ years of experience in customer service, account management, or a related role. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Problem-solving mindset with a customer-first approach. Proficiency in Microsoft Office Suite and CRM systems. Benefits
Benefits Competitive salary. Professional growth and career advancement opportunities. Health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment. Ongoing training and development programs. About Singnala
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.