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Adams And Brown Insurance Agency

Receptionist

Adams And Brown Insurance Agency, Asheville, North Carolina, us, 28814

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Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Maintain customer accounts and update with new account information as needed • Reply to incoming calls from customers including products and service questions, general information, and complaints • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Communicate frequent customer suggestions to the team to troubleshoot Qualifications: • Strong knowledge of customer interface and interaction • Display strong communication skills, active listening skills, and personal skills • Must have graduated high school, received a G.E.D. or equivalent Compensation: $14.5 - $15.5 hourly