About Cars and Bids Cars & Bids is the fastest-growing online auction platform for modern enthusiast cars, created by automotive journalist Doug DeMuro. Since launching in 2020, we've hosted over 28,000 auctions, sold more than $625 million in vehicles, and built a loyal community of buyers and sellers. We're not just a marketplace - we're a passionate, fast-moving team redefining how people buy and sell cars online.Post-Auction Sales ConciergeLocation: Remote (Western U.S. only)Type: Full-timeCompensation: $70,000 to $90,000 on-target earnings + equity & benefitsSchedule: Pacific Time Zone hours preferredJoin the Team That's Shaping the Future of Online Car AuctionsCars & Bids is the fastest-growing online auction platform for modern enthusiast cars, created by automotive journalist Doug DeMuro. Since launching in 2020, we've hosted over 28,000 auctions, sold more than $625 million in vehicles, and built a loyal community of buyers and sellers. We're not just a marketplace - we're a passionate, fast-moving team redefining how people buy and sell cars online.We're now hiring a Post-Auction Sales Concierge to join our growing team. You'll be a key contributor to our revamped post-auction process, with a core focus on helping broker a sale and connect buyers and sellers when an auction fails to meet reserve. This is a dynamic, customer-facing role that blends deal making, customer support, automotive knowledge, communication skills, and a genuine love of helping others. If you're obsessed with cars, thrive in fast-paced environments, and love to deliver an exceptional experience for buyers and sellers, we want to hear from you.What You'll DoNegotiate with the high bidder and seller to create a sale if the reserve is not met.Build relationships and connect with our usersProvide tailored recommendations and resources to ensure a smooth transactionClose deals via phone, text, email, and chatCollaborate across teams to continuously improve our platform, tools, and internal processesWhat We're Looking ForA deep passion for enthusiast cars and the automotive worldProven experience in a customer-centric sales roleExperience providing high-touch customer support in fast-paced settings, ideally at startups, marketplaces, or online platformsA professional customer-facing demeanor and the ability to quickly communicate with clarity, succinctness, and precisionExcellent written and verbal communication skillsStrong attention to detail and exceptional organizational habitsFamiliarity with Google Workspace (Docs, Sheets, etc.)A collaborative mindset and experience working cross-functionallyAdaptability, energy, and enthusiasm for startup-style environmentsBonus: An eye for process improvement and a desire to make things betterWhy Cars & Bids?We're a small, dedicated team with a big reach - and we're just getting started. Here's what you can expect when you join us:The chance to make a real impact at a fast-growing companyA team of fellow car lovers who take pride in their workA say in shaping the future of our product and customer experienceTrue remote flexibility, competitive compensation, equity, and room to growSound like a good fit?We'd love to hear from you. Apply now and help us take Cars & Bids to the next level.As part of your application, please select your favorite auction on Cars & BIds that failed to meet reserve, and suggest a couple of strategies that you'd use to help broker a deal.
Cars and Bids LLC