Cars & Bids is the fastest-growing online auction platform for modern enthusiast cars, created by automotive journalist Doug DeMuro. Since launching in 2020, weve hosted over 28,000 auctions, sold more than $625 million in vehicles, and built a loyal community of buyers and sellers. Were not just a marketplace were a passionate, fast-moving team redefining how people buy and sell cars online.
Post-Auction Sales Concierge
Location: Remote (Western U.S. only)
Type: Full-time
Compensation: $70,000 to $90,000 on-target earnings + equity & benefits
Schedule: Pacific Time Zone hours preferred
Join the Team Thats Shaping the Future of Online Car Auctions
Cars & Bids is the fastest-growing online auction platform for modern enthusiast cars, created by automotive journalist Doug DeMuro. Since launching in 2020, weve hosted over 28,000 auctions, sold more than $625 million in vehicles, and built a loyal community of buyers and sellers. Were not just a marketplace were a passionate, fast-moving team redefining how people buy and sell cars online.
Were now hiring a Post-Auction Sales Concierge to join our growing team. Youll be a key contributor to our revamped post-auction process, with a core focus on helping broker a sale and connect buyers and sellers when an auction fails to meet reserve.
This is a dynamic, customer-facing role that blends deal making, customer support, automotive knowledge, communication skills, and a genuine love of helping others. If youre obsessed with cars, thrive in fast-paced environments, and love to deliver an exceptional experience for buyers and sellers, we want to hear from you.
What Youll Do
- Negotiate with the high bidder and seller to create a sale if the reserve is not met.
- Build relationships and connect with our users
- Provide tailored recommendations and resources to ensure a smooth transaction
- Close deals via phone, text, email, and chat
- Collaborate across teams to continuously improve our platform, tools, and internal processes
What Were Looking For
- A deep passion for enthusiast cars and the automotive world
- Proven experience in a customer-centric sales role
- Experience providing high-touch customer support in fast-paced settings, ideally at startups, marketplaces, or online platforms
- A professional customer-facing demeanor and the ability to quickly communicate with clarity, succinctness, and precision
- Excellent written and verbal communication skills
- Strong attention to detail and exceptional organizational habits
- Familiarity with Google Workspace (Docs, Sheets, etc.)
- A collaborative mindset and experience working cross-functionally
- Adaptability, energy, and enthusiasm for startup-style environments
- Bonus: An eye for process improvement and a desire to make things better
Why Cars & Bids?
Were a small, dedicated team with a big reach and were just getting started. Heres what you can expect when you join us:
- The chance to make a real impact at a fast-growing company
- A team of fellow car lovers who take pride in their work
- A say in shaping the future of our product and customer experience
- True remote flexibility, competitive compensation, equity, and room to grow
Sound like a good fit?
Wed love to hear from you. Apply now and help us take Cars & Bids to the next level.
As part of your application, please select your favorite auction on Cars & BIds that failed to meet reserve, and suggest a couple of strategies that youd use to help broker a deal.
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