Logo
Syntricate Technologies

Business Analyst Jr

Syntricate Technologies, Nashville, Tennessee, United States, 37247

Save Job

Hi ,

This is Amit with Syntricate Technologies ,I just wanted to know if you are available for new job opportunities, please see below job description and let me know your interest .

Title: Jr. Business Analyst Location: Nashville or Jackson, TN (Remote) Duration: 10 months

Category

Qualification

Competency

Database MySQL Novice (1-3 Years) Others Project management Novice (1-3 Years) Tools Microsoft Office Professional Proficient (4-6 Years)

Description : Job Overview The client is seeking a highly organized, tech-savvy, and service-oriented individual to support a state-wide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. client is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions).

Responsibilities

Jail Data Project (75%) Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points. Document needs, risks, and recommendations for a cloud-based clearinghouse. Support steering committee facilitation and timeline tracking. Assist with vendor research and technology feasibility summaries. Draft reports and summaries for leadership.

IT Support and Coordination (25%) Serve as primary point of contact for internal IT needs Submit and monitor help-desk tickets in ServiceNow Track and update IT inventory (30-person department) Input data into state systems (Planview, Archer, SharePoint, etc.) Assist with website maintenance Help ensure compliance with state IT policies

Experience 1 - 3 years of experience in business analysis, project management, or IT support Excellent communication and organizational skills Comfortable leading interviews, taking notes, and working independently Proficient in Microsoft Office and able to learn new systems quickly Must pass a criminal history check and drug screening Willingness to travel in Tennessee