ORNL Federal Credit Union
SVP Lending
The deadline to apply for this opportunity is August 3, 2025. Please note this position is on-site at the Northshore office (2077 Town Center Blvd Knoxville, TN 37922) and requires relocation to the Knoxville, Tennessee area. Role: The SVP Lending is responsible for developing the vision and executing upon ORNL Federal Credit Union's (FCU) lending strategy from current state to re-imagined state with inspirational leadership. With the goal of delivering the ORNL FCU winning proposition in support of the organization's commitments to their members and community alike. Responsible for directing and coordinating all lending activities within the Credit Union, ensuring compliance with Credit Union lending policy, state and federal regulations; assists in development of lending policy; manages lending activity to meet Credit Union goals and objectives, and ensures strong credit quality while maintaining concentration risk metrics and the safety and soundness of the portfolio. Seeking a candidate with extensive expertise in consumer lending across both direct and indirect channels. Must possess a deep understanding of mortgage and commercial lending, as well as consumer loan operations and mortgage loan servicing. A strong grasp of the Credit Union Service Organization (CUSO) model is essential. Demonstrated expertise in developing and maintaining comprehensive procedures and policies to manage the daily operations and strategic needs of the department. This includes ensuring that all processes align with the day-to-day requirements of running the department efficiently. Must also maintain the ability to stay current on all changes affecting the Credit Union and effectively communicate these updates to the department to ensure ongoing compliance. Essential Functions & Responsibilities: Provides strategic leadership and direction across all lending Lines of Business, including Commercial Lending, Mortgage Lending, and Consumer Lending. Actively supports organizational goals by driving loan growth, operational efficiency, and service excellence. Leads direct reports through clear goal setting, effective delegation, accountability, and consistent communication to ensure alignment with the Credit Union's mission and objectives. Manages, coaches, develops, and inspires team to meet or exceed performance objectives and goals. This includes establishing development plans for future growth and succession planning. Develops and directs the administration of a multi-million expense budget which includes staffing, negotiations, managing vendor relationships/expenses, analyzing reports, initiating process improvements, and reducing cost. Holds managers accountable for financial performance and collaborative expectations. Reviews monthly cost center reports, perform ad-hoc analysis and be closely involved in goal setting through the budget process. Sets goals, monitors work and evaluates results to ensure that departmental and organizational objectives and compliance requirements are met and are in line with the needs and mission of the organization. Continual assessment and optimization of ORNLs loan portfolio performance utilizing data analytics tools and insights to maximize ORNLs loan-to-deposit ratio. Maintains a high credit quality within the loan portfolio by continually evaluating underwriting standards, overseeing the ongoing monitoring of the loan portfolio, and aligning to our robust collections strategy to ensure proper risk rating and reserve levels. Ensures the development and maintenance of an effective organization for area(s) of responsibility to include efficient workflow patterns; established performance standards; effective delineation of duties and responsibilities; suitable staffing levels; appropriate supervision; and systems for timely communication of pertinent information. Responsible for loan policy, including periodic revisions and required annual approvals. Assesses and updates lending policy guidelines to meet all safety and soundness requirements along with prudent underwriting criteria. Develops policy compliance reporting to ensure that all relevant policy limits are monitored and any differences are promptly addressed. Ensures that robust internal preventive and detective controls are in place and consistently maintained across Mortgage, Consumer, and Commercial Lending, as well as Card Services. This includes compliance with key regulatory requirements such as the Military Lending Act (MLA), Servicemembers Civil Relief Act (SCRA), Fair Lending practices, and all applicable NCUA, state, and federal regulations. Serves as chairperson of loan committee meetings. Addresses credit quality, loan approvals, internal reporting and any other matters requiring committee approval across all lines of business. Serves as chairperson of the Allowance for Loan Loss Reviews Committee meetings to ensure that reserves are adequate and in compliance with appropriate accounting guidance, regulatory needs and internal assessments. Serves as a member of the ALCO Committee to ensure that the credit union maintains sufficient levels of capital, liquidity and profitability. Develops strong familiarity with loan production, prepayment speeds, growth and yield goals, Funds Transfer Pricing methods, Profitability reporting, Concentration Risk limits, credit quality metrics (including delinquency ratios) and other internal reporting. Presents loan product and pricing proposals for committee review. Responsible for the management and sales of all credit insurance products. Ensures the Credit Union is in compliance with all lending regulations; develops procedural changes as compliance requires or new programs demand. Frequent interaction with NCUA examiners is required to ensure that all issues are understood, corrective actions are performed, and communications are appropriate. Ensures that any other internal or external audit findings are addressed promptly and appropriately. Collaborates closely with the Chief Strategy & Growth Officer (CSO) and other members of the leadership team, fostering strong cross-functional partnerships to drive growth and enhance the member experience. Oversees the end-to-end ORNL lending experience, ensuring a seamless and consistent approach that supports sustained loan portfolio growth and long-term member satisfaction. Performs other job-related duties as assigned. Experience: Ten or more years' experience in a financial institution with direct responsibility for lending functions required. Experience managing Consumer, Collections, Residential and/or Business lending functions required. Prior experience in managing or overseeing CUSOs is highly preferred. Demonstrated knowledge of underwriting practices, loan and deposit products, loan promotions and pipeline management required. Education: A bachelor's degree in a Business Administration or related field required or equivalent combination of education, training, experience, or military experience. Advanced degree or advanced coursework preferred. Lending School certifications strongly preferred. Other skills required: Must have in depth understanding of and ability to interpret regulations affecting lending programs. Must possess extensive knowledge of consumer, commercial and real estate lending practices and procedures. Ability to read and interpret complex documents and to respond effectively to sensitive inquiries or complaints. Must have high proficiency with Word, Excel, PowerPoint and Outlook. Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization. Must possess good data analysis skills. Must have the ability to prioritize demands from multiple projects. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The deadline to apply for this opportunity is August 3, 2025. Please note this position is on-site at the Northshore office (2077 Town Center Blvd Knoxville, TN 37922) and requires relocation to the Knoxville, Tennessee area. Role: The SVP Lending is responsible for developing the vision and executing upon ORNL Federal Credit Union's (FCU) lending strategy from current state to re-imagined state with inspirational leadership. With the goal of delivering the ORNL FCU winning proposition in support of the organization's commitments to their members and community alike. Responsible for directing and coordinating all lending activities within the Credit Union, ensuring compliance with Credit Union lending policy, state and federal regulations; assists in development of lending policy; manages lending activity to meet Credit Union goals and objectives, and ensures strong credit quality while maintaining concentration risk metrics and the safety and soundness of the portfolio. Seeking a candidate with extensive expertise in consumer lending across both direct and indirect channels. Must possess a deep understanding of mortgage and commercial lending, as well as consumer loan operations and mortgage loan servicing. A strong grasp of the Credit Union Service Organization (CUSO) model is essential. Demonstrated expertise in developing and maintaining comprehensive procedures and policies to manage the daily operations and strategic needs of the department. This includes ensuring that all processes align with the day-to-day requirements of running the department efficiently. Must also maintain the ability to stay current on all changes affecting the Credit Union and effectively communicate these updates to the department to ensure ongoing compliance. Essential Functions & Responsibilities: Provides strategic leadership and direction across all lending Lines of Business, including Commercial Lending, Mortgage Lending, and Consumer Lending. Actively supports organizational goals by driving loan growth, operational efficiency, and service excellence. Leads direct reports through clear goal setting, effective delegation, accountability, and consistent communication to ensure alignment with the Credit Union's mission and objectives. Manages, coaches, develops, and inspires team to meet or exceed performance objectives and goals. This includes establishing development plans for future growth and succession planning. Develops and directs the administration of a multi-million expense budget which includes staffing, negotiations, managing vendor relationships/expenses, analyzing reports, initiating process improvements, and reducing cost. Holds managers accountable for financial performance and collaborative expectations. Reviews monthly cost center reports, perform ad-hoc analysis and be closely involved in goal setting through the budget process. Sets goals, monitors work and evaluates results to ensure that departmental and organizational objectives and compliance requirements are met and are in line with the needs and mission of the organization. Continual assessment and optimization of ORNLs loan portfolio performance utilizing data analytics tools and insights to maximize ORNLs loan-to-deposit ratio. Maintains a high credit quality within the loan portfolio by continually evaluating underwriting standards, overseeing the ongoing monitoring of the loan portfolio, and aligning to our robust collections strategy to ensure proper risk rating and reserve levels. Ensures the development and maintenance of an effective organization for area(s) of responsibility to include efficient workflow patterns; established performance standards; effective delineation of duties and responsibilities; suitable staffing levels; appropriate supervision; and systems for timely communication of pertinent information. Responsible for loan policy, including periodic revisions and required annual approvals. Assesses and updates lending policy guidelines to meet all safety and soundness requirements along with prudent underwriting criteria. Develops policy compliance reporting to ensure that all relevant policy limits are monitored and any differences are promptly addressed. Ensures that robust internal preventive and detective controls are in place and consistently maintained across Mortgage, Consumer, and Commercial Lending, as well as Card Services. This includes compliance with key regulatory requirements such as the Military Lending Act (MLA), Servicemembers Civil Relief Act (SCRA), Fair Lending practices, and all applicable NCUA, state, and federal regulations. Serves as chairperson of loan committee meetings. Addresses credit quality, loan approvals, internal reporting and any other matters requiring committee approval across all lines of business. Serves as chairperson of the Allowance for Loan Loss Reviews Committee meetings to ensure that reserves are adequate and in compliance with appropriate accounting guidance, regulatory needs and internal assessments. Serves as a member of the ALCO Committee to ensure that the credit union maintains sufficient levels of capital, liquidity and profitability. Develops strong familiarity with loan production, prepayment speeds, growth and yield goals, Funds Transfer Pricing methods, Profitability reporting, Concentration Risk limits, credit quality metrics (including delinquency ratios) and other internal reporting. Presents loan product and pricing proposals for committee review. Responsible for the management and sales of all credit insurance products. Ensures the Credit Union is in compliance with all lending regulations; develops procedural changes as compliance requires or new programs demand. Frequent interaction with NCUA examiners is required to ensure that all issues are understood, corrective actions are performed, and communications are appropriate. Ensures that any other internal or external audit findings are addressed promptly and appropriately. Collaborates closely with the Chief Strategy & Growth Officer (CSO) and other members of the leadership team, fostering strong cross-functional partnerships to drive growth and enhance the member experience. Oversees the end-to-end ORNL lending experience, ensuring a seamless and consistent approach that supports sustained loan portfolio growth and long-term member satisfaction. Performs other job-related duties as assigned. Experience: Ten or more years' experience in a financial institution with direct responsibility for lending functions required. Experience managing Consumer, Collections, Residential and/or Business lending functions required. Prior experience in managing or overseeing CUSOs is highly preferred. Demonstrated knowledge of underwriting practices, loan and deposit products, loan promotions and pipeline management required. Education: A bachelor's degree in a Business Administration or related field required or equivalent combination of education, training, experience, or military experience. Advanced degree or advanced coursework preferred. Lending School certifications strongly preferred. Other skills required: Must have in depth understanding of and ability to interpret regulations affecting lending programs. Must possess extensive knowledge of consumer, commercial and real estate lending practices and procedures. Ability to read and interpret complex documents and to respond effectively to sensitive inquiries or complaints. Must have high proficiency with Word, Excel, PowerPoint and Outlook. Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization. Must possess good data analysis skills. Must have the ability to prioritize demands from multiple projects. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.