Compass Group
Senior Conference Services Manager
As a Senior Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events. You will serve as the manager of the customer service process, receiving customer input and responding back with a plan of action. The Conference Services Manager is the point of contact for all users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space. Work schedule is Monday - Friday, with some weekends based on scheduled events. Essential Duties and Responsibilities: Effectively plans and communicates to all departments the expressed need of the customer. Works directly with leadership to ensure all catering options/menus are presented to the customer accurately. Ensures that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team. Works closely with the Audio Visual team to handle room set-ups, A.V. needs, and special requests. Assists management in analyzing all aspects of the operation and reporting on any aspect that does not seem to be functioning properly. Performs other duties as assigned. Qualifications: 3 years of hotel, corporate or conference center experience. Previous conference services management or supervisory experience. Basic understanding of AV equipment. Ability to lift / move conference furniture and equipment. Superior quantitative, oral and written communications and problem-solving/strategizing skills. Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Bachelor's degree is preferred. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
As a Senior Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events. You will serve as the manager of the customer service process, receiving customer input and responding back with a plan of action. The Conference Services Manager is the point of contact for all users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space. Work schedule is Monday - Friday, with some weekends based on scheduled events. Essential Duties and Responsibilities: Effectively plans and communicates to all departments the expressed need of the customer. Works directly with leadership to ensure all catering options/menus are presented to the customer accurately. Ensures that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team. Works closely with the Audio Visual team to handle room set-ups, A.V. needs, and special requests. Assists management in analyzing all aspects of the operation and reporting on any aspect that does not seem to be functioning properly. Performs other duties as assigned. Qualifications: 3 years of hotel, corporate or conference center experience. Previous conference services management or supervisory experience. Basic understanding of AV equipment. Ability to lift / move conference furniture and equipment. Superior quantitative, oral and written communications and problem-solving/strategizing skills. Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Bachelor's degree is preferred. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.