Hustle Notice Biz
Product Account Representative
Department: Comvox Co
Employment Type: Full Time
Location: Birmingham, AL
Compensation: $59,000 - $65,000 / year
Description
We are currently seeking a Product Account Representative to join our team in Birmingham, AL. In this role, you will act as a liaison between clients and our internal product teams, ensuring that customer needs are understood and met. This position is ideal for someone with strong communication skills, a customer-first mindset, and an interest in product lifecycle management.
Key Responsibilities
Department: Comvox Co
Employment Type: Full Time
Location: Birmingham, AL
Compensation: $59,000 - $65,000 / year
Description
We are currently seeking a Product Account Representative to join our team in Birmingham, AL. In this role, you will act as a liaison between clients and our internal product teams, ensuring that customer needs are understood and met. This position is ideal for someone with strong communication skills, a customer-first mindset, and an interest in product lifecycle management.
Key Responsibilities
- Develop and maintain relationships with key client accounts
- Serve as the primary point of contact for product-related inquiries
- Collaborate with product development teams to communicate client feedback
- Ensure timely delivery and implementation of products and services
- Monitor account performance and identify growth opportunities
- Prepare and deliver reports and presentations to stakeholders
- Assist in resolving product-related issues with efficiency and professionalism
- Stay informed about market trends and competitor activities
- Bachelor's degree in Business, Marketing, Communications, or a related field
- 2+ years of experience in account management or product support
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to analyze and interpret data to inform decision-making
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience with CRM systems is a plus
- Competitive salary ($59,000 - $65,000 annually)
- Opportunities for professional growth and career advancement
- Comprehensive health, dental, and vision insurance
- Paid time off and company holidays
- Ongoing training and development programs
- Supportive and collaborative work environment