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Job DescriptionJob Description
Logistics Customer Service Specialist
Entry Level Role -
Prior experience is a plus but not necessary
however must be
VERY
detailed oriented , sharp and energetic!
Training Provided
Schedule Monday- Friday 8am- 5pm
Location Kendal Fl 33186
Excel experience required
Position Overview
The
Logistics Customer Service Specialist
is responsible for maintaining proper inventory levels and tracking purchase orders from release of order through receipt of material. They take an active role in managing and resolving any discrepancies. This person must be a highly motivated individual and have a strong knowledge of warehouse and inventory control procedures.
Job Duties
Purchasing
• Analyzes trends in purchase orders and with vendors to streamline and consolidate orders.
• Recognizes issues, problems, and/or opportunities and determines whether action is needed. Realizes that taking no action is also an alternative.
• Gathers, organizes, and analyses information to formulate a plan to streamline purchases.
• Considers all value factors, price, quality, availability, reliability, technical support, and warranty of vendors and products.
• Keeps abreast of changes affecting the supply and demand of products.
• Works closely with the Inventory Analyst to coordinate cycle counts, returns, weekly audits (special order, return, quarantine, overage, damage, and discrepancy bins)
• Assist with issuing transfers between warehouses.
• Build and maintain vendor relationships.
• Resolve shipment errors with suppliers.
• Keep track of inventory.
• Assess Inventory adjustments for discrepancies.
• Maintain company database for consistency.
• Manages OS&D to prevent loss and theft, damage and/or paperwork errors.
Traffic & Expediting
• Confirms Receipt of Order Acknowledgements from vendors within 24-hours of vendor receipt of PO.
• Verifies and updates PO data as needed to ensure accuracy of material coming in and physical receipt of material.
• Maintains confirmed and delivery dates in the ERP.
• Utilizes delayed receipt report to expedite material that has not shipped as scheduled.
• Monitors system dates for purchase orders and proactively addresses missed deliveries.
• Gathers, collects, records, tracks, and verifies data and information from multiple sources.
• Works closely with the purchasing manager and sales personnel to identify, research and resolve problems relating to purchasing issues in a timely manner,
• Escalates high-level decisions or tasks to purchasing or operations managers for review of a strategic approach.
• Other duties as assigned.
Qualifications
Team player/positive attitude
Excellent interpersonal and customer service skills
Detail and process oriented
Willingness to learn and try new ideas
Be responsible and dependable
Work with a sense of urgency
Be respectful of others
Ability to multitask in a fast-paced environment
Excellent verbal and written communication skills
Experience in coordinating a variety of complex activities involving associates at all levels in the organization
Self-starter, ability to work independently following standard procedures
Extensive Microsoft Office Skills, specifically Excel
Excellent organizational skills Excellent organizational skills
High School Diploma or equivalent Bilingual - a plus (English and Spanish)
Experience with Pipe, Valves, and Fittings - a plus Logistics Experience - a plus
Experience using Microsoft Dynamics AX - a plus
Company DescriptionPrideStaff Financial is a staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff Financial has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!
Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionPrideStaff Financial is a staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff Financial has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.
Logistics Customer Service Specialist
Entry Level Role -
Prior experience is a plus but not necessary
however must be
VERY
detailed oriented , sharp and energetic!
Training Provided
Schedule Monday- Friday 8am- 5pm
Location Kendal Fl 33186
Excel experience required
Position Overview
The
Logistics Customer Service Specialist
is responsible for maintaining proper inventory levels and tracking purchase orders from release of order through receipt of material. They take an active role in managing and resolving any discrepancies. This person must be a highly motivated individual and have a strong knowledge of warehouse and inventory control procedures.
Job Duties
Purchasing
• Analyzes trends in purchase orders and with vendors to streamline and consolidate orders.
• Recognizes issues, problems, and/or opportunities and determines whether action is needed. Realizes that taking no action is also an alternative.
• Gathers, organizes, and analyses information to formulate a plan to streamline purchases.
• Considers all value factors, price, quality, availability, reliability, technical support, and warranty of vendors and products.
• Keeps abreast of changes affecting the supply and demand of products.
• Works closely with the Inventory Analyst to coordinate cycle counts, returns, weekly audits (special order, return, quarantine, overage, damage, and discrepancy bins)
• Assist with issuing transfers between warehouses.
• Build and maintain vendor relationships.
• Resolve shipment errors with suppliers.
• Keep track of inventory.
• Assess Inventory adjustments for discrepancies.
• Maintain company database for consistency.
• Manages OS&D to prevent loss and theft, damage and/or paperwork errors.
Traffic & Expediting
• Confirms Receipt of Order Acknowledgements from vendors within 24-hours of vendor receipt of PO.
• Verifies and updates PO data as needed to ensure accuracy of material coming in and physical receipt of material.
• Maintains confirmed and delivery dates in the ERP.
• Utilizes delayed receipt report to expedite material that has not shipped as scheduled.
• Monitors system dates for purchase orders and proactively addresses missed deliveries.
• Gathers, collects, records, tracks, and verifies data and information from multiple sources.
• Works closely with the purchasing manager and sales personnel to identify, research and resolve problems relating to purchasing issues in a timely manner,
• Escalates high-level decisions or tasks to purchasing or operations managers for review of a strategic approach.
• Other duties as assigned.
Qualifications
Team player/positive attitude
Excellent interpersonal and customer service skills
Detail and process oriented
Willingness to learn and try new ideas
Be responsible and dependable
Work with a sense of urgency
Be respectful of others
Ability to multitask in a fast-paced environment
Excellent verbal and written communication skills
Experience in coordinating a variety of complex activities involving associates at all levels in the organization
Self-starter, ability to work independently following standard procedures
Extensive Microsoft Office Skills, specifically Excel
Excellent organizational skills Excellent organizational skills
High School Diploma or equivalent Bilingual - a plus (English and Spanish)
Experience with Pipe, Valves, and Fittings - a plus Logistics Experience - a plus
Experience using Microsoft Dynamics AX - a plus
Company DescriptionPrideStaff Financial is a staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff Financial has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!
Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionPrideStaff Financial is a staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff Financial has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.