NPAworldwide
We currently have an exciting opportunity for Client Care Specialist in Richfield, OH.
Do you have 2 years customer service or sales experience ?
It yes, read on! Our client is global top tire Manufacturer and they are looking for Client Care Specialist.
The position entails selling or introducing new company tire products or services to established clients. The customers communicate with a Client Care Specialist to request for orders, quotations, and lead times by fax, telephone, or email. The primary duty involves tracking and following up on the leads, the organization generates based on web marketing. A Client Care Specialist handles the project execution actions and overall coordination between Logistics and Outside Sales department.
The salary is $21-$24 per hour (40 hour per week, full-time)
The role:
Developing and accomplishing a region lead generation plan, meeting or exceeding monthly or annual targets Identifying decision makers amongst the targeted tire leads in order to start sales process. Cooperating with the Director of Customer Service to determine essential strategic approaches for sales Maintaining and expanding the database of prospects of the organization Outbound and inbound account management. Supporting the reseller communication channel throughout the sales interval. Attending sales group meetings concerning sales targets or forecasts, reporting on market situation w/ Regional Sales Directors, as needed Handling cancellations or changes in sales order and communicating the changes with the related departments Collating and consolidating report on monthly sales performance per sales personnel, per product, per region or office, and per industry Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms Capturing of accurate and complete information from customer
Do you have 2 years customer service or sales experience ?
It yes, read on! Our client is global top tire Manufacturer and they are looking for Client Care Specialist.
The position entails selling or introducing new company tire products or services to established clients. The customers communicate with a Client Care Specialist to request for orders, quotations, and lead times by fax, telephone, or email. The primary duty involves tracking and following up on the leads, the organization generates based on web marketing. A Client Care Specialist handles the project execution actions and overall coordination between Logistics and Outside Sales department.
The salary is $21-$24 per hour (40 hour per week, full-time)
The role:
Developing and accomplishing a region lead generation plan, meeting or exceeding monthly or annual targets Identifying decision makers amongst the targeted tire leads in order to start sales process. Cooperating with the Director of Customer Service to determine essential strategic approaches for sales Maintaining and expanding the database of prospects of the organization Outbound and inbound account management. Supporting the reseller communication channel throughout the sales interval. Attending sales group meetings concerning sales targets or forecasts, reporting on market situation w/ Regional Sales Directors, as needed Handling cancellations or changes in sales order and communicating the changes with the related departments Collating and consolidating report on monthly sales performance per sales personnel, per product, per region or office, and per industry Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms Capturing of accurate and complete information from customer