PermitFlow
PermitFlow Job Opportunity
PermitFlow's mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring. Our Permit Operations team is remote-first and includes architects, engineers, construction management professionals, planners, and permitting expertseach with firsthand experience of the challenges of permitting. Who You Are?
Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large. Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers' unique needs, and identifying how PermitFlow can support their success and growth. Team Player: You're a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes. What You'll Do:
Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities. Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible. Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements. Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders. Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency. Qualifications & Fit:
5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment. Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions. Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred. Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail. Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development. Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle. Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions. NYC based: Ability to work from our NYC office Monday, Wednesday, and Friday. Benefits:
Equity packages Competitive Salary ($USD) 100% Paid health, dental & vision coverage Company issued laptop Home office & equipment stipend Team building events Unlimited PTO Interview Process:
Initial assessment, 30 minutes Recruiter interview, 20 minutes Permitting take-home challenge, 1-3 hours, 3 day time limit Hiring Manager interview, 30 minutes Second Hiring Manager interview, 30 minutes Offer!
PermitFlow's mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring. Our Permit Operations team is remote-first and includes architects, engineers, construction management professionals, planners, and permitting expertseach with firsthand experience of the challenges of permitting. Who You Are?
Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large. Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers' unique needs, and identifying how PermitFlow can support their success and growth. Team Player: You're a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes. What You'll Do:
Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities. Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible. Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements. Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders. Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency. Qualifications & Fit:
5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment. Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions. Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred. Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail. Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development. Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle. Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions. NYC based: Ability to work from our NYC office Monday, Wednesday, and Friday. Benefits:
Equity packages Competitive Salary ($USD) 100% Paid health, dental & vision coverage Company issued laptop Home office & equipment stipend Team building events Unlimited PTO Interview Process:
Initial assessment, 30 minutes Recruiter interview, 20 minutes Permitting take-home challenge, 1-3 hours, 3 day time limit Hiring Manager interview, 30 minutes Second Hiring Manager interview, 30 minutes Offer!