Staffing
Inbound Customer Service Representative & Outbound Collector
Staffing, Ankeny, Iowa, United States, 50021
Job Title
Answer inbound phone calls from internal and external customers. Process customers payments. Make credit release decisions following procedures. Refer customer disputes to field personnel for final resolution. Make payment arrangements on delinquent accounts. Escalate customer disputes and collections situations as necessary. Assist team in meeting inbound servi...
Answer inbound phone calls from internal and external customers. Process customers payments. Make credit release decisions following procedures. Refer customer disputes to field personnel for final resolution. Make payment arrangements on delinquent accounts. Escalate customer disputes and collections situations as necessary. Assist team in meeting inbound servi...