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The Little Nell

Bellperson - The Little Nell

The Little Nell, Aspen, Colorado, United States, 81611

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Bellperson - The Little Nell

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America's most famous mountain town. A Relais & Chteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in 'The Aspen Idea' - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Job Description

Position Summary

The Bellperson assists arriving and departing guests with their luggage and provides information and services to guest and patrons. The Bellperson reports to the Guest Services Manager. Job Posting Deadline

Applications for this position will be accepted until August 17, 2025. Essential Job Functions/Key Job Responsibilities

Escort arriving guest to their rooms on a rotating basis with other Bell staff, handling their luggage with care and efficiency

Provide summary of the hotel and the amenities offered to guests

Ensure guest room is in order and describe location of television remote, air conditioning control, guest services directory etc. to guests while checking in

Follow baggage tagging procedures and ski storage procedures

Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas

Maintain a high standard of cleanliness in the Lobby and Bell storeroom

Make manager aware of guest's comments or compliant

Comply with all policies of the hotels and Aspen One

Assist in emergency and security procedures as directed by management

Complete tasks and projects delegate by your manager and assist other departments as staff and business levels demand

Other duties assigned Qualifications

Education & Experience Requirements

Must be over 16 years of age

High School Diploma or high school equivalent preferred

1 year of food and beverage experience preferred Knowledge, Skills & Abilities

Knowledge of food safety practices and hygiene standards

Familiarity with various breakfast items, including dietary restrictions and common allergens

Excellent communication and customer service skills to interact effectively with guests

Strong organizational skills to ensure the timely replenishment and presentation of breakfast items

Ability to work efficiently in a fast-paced environment while maintaining attention to detail

Ability to anticipate guest needs and provide a welcoming and positive dining experience Additional Information

Work Environment & Physical Demands

Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time

Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces

Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance Job Benefits

This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs.

Health, Dental and Vision Insurance Programs

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

Paid Leave Programs

401(k) Savings Plan

Employee Ski Pass and Dependent Ski Passes

Other company perks