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Peak Dental Services

Office Manager

Peak Dental Services, Arvada, Colorado, United States, 80002

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Dental Office Manager

Location: Arvada, Colorado (88th and Wadsworth) Company: Standley Lake Family Dentistry Rate: FTE Hourly $32-34/hr plus monthly bonus FT Monday-Friday Are you a dynamic leader with a passion for people and performance? Our well-established family dental practice in Arvada, Colorado, is seeking an experienced Dental Office Manager to join our close-knit team. This is a unique opportunity to lead a warm, single-doctor, two-hygienist office that prides itself on exceptional patient care and a collaborative, team-first culture. We're looking for a results-driven professional who thrives in a patient-focused environment and understands the importance of supporting both the clinical team and front office operations. The ideal candidate is a proactive problem-solver, skilled in optimizing daily workflows, motivating staff, and ensuring a seamless patient experience from start to finish. What You'll Bring: A leadership mindset with the ability to inspire and support a small, dedicated team Strong organizational and communication skills A focus on patient satisfaction and practice growth Experience managing dental office operations, scheduling, insurance, and billing If you're ready to make a meaningful impact in a practice where your leadership truly matters, we'd love to meet you! Core Responsibilities

Customer Experience Leadership: Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint. Build rapport with patients to facilitate comprehensive dental care acceptance. Present treatment plans and financing options, ensuring patients understand their options and costs. Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations. Resolve patient concerns effectively and ensure consistent, high-quality care. Financial & Operational Management: Develop and manage the office's annual budget to ensure profitability. Monitor and report on key performance metrics, providing insights to the management team. Ensure adherence to cash management, accounting protocols, and other financial procedures. Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories. Staff Management & Development: Lead, train, and develop office staff to meet company standards. Conduct semi-annual performance reviews and provide ongoing training and professional development. Foster a positive office culture that promotes teamwork, accountability, and a great place to work. Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles. Growth & Expansion Leadership: Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations. Support the recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively. Qualifications

Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting. Strong leadership, communication, and organizational skills. Ability to manage budgets, analyze financial reports, and track key performance metrics. Proficiency in office management software, including practice management systems, Excel, and Word. Ability to handle patient concerns and inquiries professionally and efficiently. Knowledge of dental office procedures and the ability to understand and apply financial and legal documents. PMS experience with Denticon, Dentix, or any similar system. Understanding of P & L Management. Work Environment

This role is based in a professional office environment, utilizing standard office equipment such as computers, phones, and photocopiers. Physical Demands

The position may require occasional lifting of office supplies up to 20 pounds. Must be able to stand, walk, and perform tasks that require manual dexterity throughout the workday. Education and Experience

A college degree in business or a related field is preferred, along with at least one year of business or managerial experience. An equivalent combination of education, training, and experience will be considered. Other Duties

As assigned by your Regional Manager, VP of Operations, and or COO. Pay Range

USD $30.00 - USD $34.00 /Hr.