Universal Health Services
Manager - Revenue Cycle - Patient Access
Universal Health Services, King Of Prussia, Pennsylvania, United States, 19406
Manager - Revenue Cycle - Patient Access
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. The Corporate Business Office is seeking a dynamic and talented Manager - Revenue Cycle - Patient Access. The Revenue Cycle Manager of Patient Access is responsible for maintaining and supporting the processes and technology related to scheduling, registration, financial clearance, financial counseling, and other pre-service functions; managing a team of analysts to support Patient Access workflows and systems; and acting as a liaison to hospital-based managers and staff, vendor partners, information systems and finance teams, and other stakeholders. The Revenue Cycle Manager of Patient Access coordinates and provides training and education, champions performance improvement initiatives, communicates and escalates key performance indicators and metrics, and works closely with technology vendors to support smooth Registration and Financial Clearance patient flows. The Manager supports the Director of Patient Access in providing governance for hospital-based and centralized Patient Access functions to optimize patient flow, enhance customer service, reduce barriers to care, and maintain compliance with federal and local regulations. Key responsibilities include: Provides revenue cycle governance and expertise while working collaboratively with facilities, central business offices, and others to establish standards and processes for efficient patient flow, maximum revenue capture and cash collections, and continuous improvement Manages a team of staff providing training, education, governance, and support to facilities and centralized functions performing scheduling, registration, and financial clearance focused on improving KPIs and financial metrics Oversees vendors providing support services related to patient access functions, including government payer eligibility, insurance verification, etc. Leads system implementations and process reengineering initiatives for multiple Acute Care facilities simultaneously Leads multiple projects to increase revenue capture and cash collections through process automation and optimization, advanced analytics, and new technology implementation Qualifications: Bachelor's Degree plus 8-10 years of related experience required. Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements. A Revenue Cycle Manager must possess extensive knowledge of both healthcare revenue systems and operations, including specific and extensive experience with revenue cycle operations. The Manager must have a good understanding of all facets of Patient Access, including scheduling, registration, and financial clearance. The Manager should have significant knowledge of industry regulations and requirements, including the Affordable Care Act, High Deductible Plans, Patient Friendly Billing, Price Transparency, etc.; and experience using data and analytics to support process improvement initiatives; managing a team of department managers and staff, and coordinating system implementations and process reengineering with diverse stakeholders. A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask. Travel Requirements: Up to 25% This opportunity provides the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. The Corporate Business Office is seeking a dynamic and talented Manager - Revenue Cycle - Patient Access. The Revenue Cycle Manager of Patient Access is responsible for maintaining and supporting the processes and technology related to scheduling, registration, financial clearance, financial counseling, and other pre-service functions; managing a team of analysts to support Patient Access workflows and systems; and acting as a liaison to hospital-based managers and staff, vendor partners, information systems and finance teams, and other stakeholders. The Revenue Cycle Manager of Patient Access coordinates and provides training and education, champions performance improvement initiatives, communicates and escalates key performance indicators and metrics, and works closely with technology vendors to support smooth Registration and Financial Clearance patient flows. The Manager supports the Director of Patient Access in providing governance for hospital-based and centralized Patient Access functions to optimize patient flow, enhance customer service, reduce barriers to care, and maintain compliance with federal and local regulations. Key responsibilities include: Provides revenue cycle governance and expertise while working collaboratively with facilities, central business offices, and others to establish standards and processes for efficient patient flow, maximum revenue capture and cash collections, and continuous improvement Manages a team of staff providing training, education, governance, and support to facilities and centralized functions performing scheduling, registration, and financial clearance focused on improving KPIs and financial metrics Oversees vendors providing support services related to patient access functions, including government payer eligibility, insurance verification, etc. Leads system implementations and process reengineering initiatives for multiple Acute Care facilities simultaneously Leads multiple projects to increase revenue capture and cash collections through process automation and optimization, advanced analytics, and new technology implementation Qualifications: Bachelor's Degree plus 8-10 years of related experience required. Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements. A Revenue Cycle Manager must possess extensive knowledge of both healthcare revenue systems and operations, including specific and extensive experience with revenue cycle operations. The Manager must have a good understanding of all facets of Patient Access, including scheduling, registration, and financial clearance. The Manager should have significant knowledge of industry regulations and requirements, including the Affordable Care Act, High Deductible Plans, Patient Friendly Billing, Price Transparency, etc.; and experience using data and analytics to support process improvement initiatives; managing a team of department managers and staff, and coordinating system implementations and process reengineering with diverse stakeholders. A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask. Travel Requirements: Up to 25% This opportunity provides the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.