Allied Digestive Health
Medical Receptionist 1
The Medical Receptionist 1 plays a crucial role in ensuring the smooth operation of the front office in a healthcare setting. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records. The Medical Receptionist serves as the first point of contact for patients, providing them with essential information and support to enhance their experience. By effectively coordinating communication between patients and healthcare providers, this role contributes to the overall efficiency of the practice. Ultimately, the Medical Receptionist 1 helps to create a welcoming environment that prioritizes patient care and satisfaction. Minimum Qualifications: High school diploma or equivalent. Previous experience in a medical office or healthcare setting. Proficiency in using electronic health record (EHR) systems. Preferred Qualifications: Certification in medical office administration or a related field. Experience with medical billing and coding. Bilingual skills to assist a diverse patient population. Responsibilities: Greet patients and visitors in a friendly and professional manner. Manage appointment scheduling and ensure efficient use of the provider's time. Collect and verify patient information, including insurance details and medical history. Answer phone calls and respond to inquiries regarding services, appointments, and billing. Maintain a clean and organized reception area, ensuring all materials are up to date. Skills: The required skills for this position include strong communication abilities, which are essential for interacting with patients and healthcare staff effectively. Organizational skills are vital for managing multiple tasks, such as scheduling appointments and maintaining patient records. Attention to detail is crucial when verifying patient information and handling sensitive data. Preferred skills, such as proficiency in medical billing, enhance the ability to assist with financial inquiries and streamline the billing process. Additionally, bilingual skills can significantly improve patient interactions, ensuring that all patients feel understood and valued.
The Medical Receptionist 1 plays a crucial role in ensuring the smooth operation of the front office in a healthcare setting. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records. The Medical Receptionist serves as the first point of contact for patients, providing them with essential information and support to enhance their experience. By effectively coordinating communication between patients and healthcare providers, this role contributes to the overall efficiency of the practice. Ultimately, the Medical Receptionist 1 helps to create a welcoming environment that prioritizes patient care and satisfaction. Minimum Qualifications: High school diploma or equivalent. Previous experience in a medical office or healthcare setting. Proficiency in using electronic health record (EHR) systems. Preferred Qualifications: Certification in medical office administration or a related field. Experience with medical billing and coding. Bilingual skills to assist a diverse patient population. Responsibilities: Greet patients and visitors in a friendly and professional manner. Manage appointment scheduling and ensure efficient use of the provider's time. Collect and verify patient information, including insurance details and medical history. Answer phone calls and respond to inquiries regarding services, appointments, and billing. Maintain a clean and organized reception area, ensuring all materials are up to date. Skills: The required skills for this position include strong communication abilities, which are essential for interacting with patients and healthcare staff effectively. Organizational skills are vital for managing multiple tasks, such as scheduling appointments and maintaining patient records. Attention to detail is crucial when verifying patient information and handling sensitive data. Preferred skills, such as proficiency in medical billing, enhance the ability to assist with financial inquiries and streamline the billing process. Additionally, bilingual skills can significantly improve patient interactions, ensuring that all patients feel understood and valued.