Selectek
IT Support Specialist
Network & Systems
Location: Canton, GA 30115 Pay: ~ $40-48/hr | ~ $85k-$100k annually (DOE) This is a full-time, long-term position, and we seek a candidate committed to growing with the company. "Due to the unique nature of our systems, we need someone who will stay long-term, as turnover every few years makes training highly challenging." About Us: We are a leading provider of composites engineering and tooling solutions for the aerospace industry. Our work requires a commitment to excellence, security, and efficiency, and we are seeking a skilled IT Support Specialist to support our IT infrastructure. Position Overview: As an IT Support Specialist/Helpdesk Technician, you will serve as the primary point of contact for IT support while working closely with our Managed Service Provider (MSP). This role involves hands-on technical troubleshooting, network administration, cybersecurity support, and collaboration with outsourced IT teams. Key Responsibilities: Technical Support:
Provide Tier-2 in-person and remote support for software, hardware, and networking issues. Infrastructure Maintenance:
Coordinate with the MSP to oversee firewalls, networking equipment, servers, malware protection, and VOIP systems. User & Account Administration:
Manage Active Directory, email accounts, password resets, and system access. Hardware/Software Management:
Install, configure, secure, and maintain IT hardware, software, and peripherals. Office 365 Administration:
Serve as a subject matter expert for Exchange Online, SharePoint, Teams, and other Microsoft 365 applications. Network Security & Compliance:
Support IT security measures, including firewall configurations, Windows Defender, and VPN administration. Vendor Coordination:
Work with MSP and third-party providers for server backups, software maintenance, and network security. Qualifications: 3-5 Years of IT Experience:
in endpoint management, network/system administration, or IT engineering. Microsoft Office 365 Proficiency:
particularly in Exchange Online and SharePoint. Networking & Security:
Hands-on experience with WatchGuard firewalls, switching, and routing fundamentals. Windows Environments:
Strong knowledge of Active Directory, DNS, and Identity & Access Management. Preferred Industry Experience:
Exposure to manufacturing or aerospace environments, with familiarity in DFARS/CMMC compliance. Certifications (Preferred but not required):
MCSE, MCSA, Security+, VMware Certified Professional. Bonus Tools Experience:
Familiarity with JIRA, Confluence, DUO, Windows Defender, WatchGuard VPN, and VMware ESXi. Education:
Bachelor's degree in Computer Science, Networking, IT, or equivalent work experience preferred. Additional Job Details: Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM (Onsite) Work Attire:
Business casual (jeans acceptable) Travel:
None Background Check:
Required (comprehensive) Drug Screen:
10-panel ITAR Compliance:
Must be a U.S. citizen or green card holder. Start Date:
ASAP for the right candidate. Hiring Process: Initial Phone Interview Final Onsite Interview Quick hiring decision for qualified candidates Why Join Us? This role offers the opportunity to be hands-on with IT infrastructure in a dynamic aerospace environment. We value team players who can adapt to both technical and minor support tasks as needed. Apply today with your resume to be a key part of our IT operations! Feel free to also contact Mollie Karns directly at mkarns@selectek.net | 678-335-6114
Network & Systems
Location: Canton, GA 30115 Pay: ~ $40-48/hr | ~ $85k-$100k annually (DOE) This is a full-time, long-term position, and we seek a candidate committed to growing with the company. "Due to the unique nature of our systems, we need someone who will stay long-term, as turnover every few years makes training highly challenging." About Us: We are a leading provider of composites engineering and tooling solutions for the aerospace industry. Our work requires a commitment to excellence, security, and efficiency, and we are seeking a skilled IT Support Specialist to support our IT infrastructure. Position Overview: As an IT Support Specialist/Helpdesk Technician, you will serve as the primary point of contact for IT support while working closely with our Managed Service Provider (MSP). This role involves hands-on technical troubleshooting, network administration, cybersecurity support, and collaboration with outsourced IT teams. Key Responsibilities: Technical Support:
Provide Tier-2 in-person and remote support for software, hardware, and networking issues. Infrastructure Maintenance:
Coordinate with the MSP to oversee firewalls, networking equipment, servers, malware protection, and VOIP systems. User & Account Administration:
Manage Active Directory, email accounts, password resets, and system access. Hardware/Software Management:
Install, configure, secure, and maintain IT hardware, software, and peripherals. Office 365 Administration:
Serve as a subject matter expert for Exchange Online, SharePoint, Teams, and other Microsoft 365 applications. Network Security & Compliance:
Support IT security measures, including firewall configurations, Windows Defender, and VPN administration. Vendor Coordination:
Work with MSP and third-party providers for server backups, software maintenance, and network security. Qualifications: 3-5 Years of IT Experience:
in endpoint management, network/system administration, or IT engineering. Microsoft Office 365 Proficiency:
particularly in Exchange Online and SharePoint. Networking & Security:
Hands-on experience with WatchGuard firewalls, switching, and routing fundamentals. Windows Environments:
Strong knowledge of Active Directory, DNS, and Identity & Access Management. Preferred Industry Experience:
Exposure to manufacturing or aerospace environments, with familiarity in DFARS/CMMC compliance. Certifications (Preferred but not required):
MCSE, MCSA, Security+, VMware Certified Professional. Bonus Tools Experience:
Familiarity with JIRA, Confluence, DUO, Windows Defender, WatchGuard VPN, and VMware ESXi. Education:
Bachelor's degree in Computer Science, Networking, IT, or equivalent work experience preferred. Additional Job Details: Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM (Onsite) Work Attire:
Business casual (jeans acceptable) Travel:
None Background Check:
Required (comprehensive) Drug Screen:
10-panel ITAR Compliance:
Must be a U.S. citizen or green card holder. Start Date:
ASAP for the right candidate. Hiring Process: Initial Phone Interview Final Onsite Interview Quick hiring decision for qualified candidates Why Join Us? This role offers the opportunity to be hands-on with IT infrastructure in a dynamic aerospace environment. We value team players who can adapt to both technical and minor support tasks as needed. Apply today with your resume to be a key part of our IT operations! Feel free to also contact Mollie Karns directly at mkarns@selectek.net | 678-335-6114