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PredictSpring POS Technical Support Engineer

Jobs via Dice, Santa Barbara, California, us, 93190

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PredictSpring POS Technical Support Engineer

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, Learn Beyond Consulting LLC, is seeking a

PredictSpring POS Technical Support Engineer . Apply via Dice today! Key Responsibilities

Provide technical & functional support for PredictSpring POS and similar modern platforms (e.g., Jumpminds, NewStore). Troubleshoot production issues, API failures, sync disruptions, and ensure SLA adherence. Work with integrations such as Adyen, Verifone, Oracle Retail, and Taxware. Monitor and optimize system performance, participate in deployments, and support rotation. Perform root cause analysis and implement long-term solutions. Required Skills

10-15 years of IT experience supporting omnichannel retail platforms. 6+ months working with PredictSpring or similar POS platforms. Strong understanding of SaaS and MACH architecture (Microservices, API-first, Cloud-native, Headless). Excellent troubleshooting and production support experience. Clear communication skills and prior client-facing experience. PredictSpring implementation or migration experience. Experience in system tuning, monitoring, and performance optimization. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industry

Software Development This job is active and accepting applications. #J-18808-Ljbffr