TAYS, Inc
AWS Cloud & AWS Connect Developer
TAYS, Inc - Baltimore, Maryland, United States, 21276
Work at TAYS, Inc
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At TAYS, every team member is vital. We recognize and celebrate diverse insights, believing they fuel our innovative spirit. We are not just tech-savvy; we are people-centric. you will have a voice. Your unique perspective will help us to solve complex problems, and we welcome your ideas. Here, you will collaborate closely with our clients, forging lasting relationships. We are on a quest for the brightest minds who relish technical challenges. If you are ready to contribute to our vibrant high-tech community, high touch let's uncover possibilities together!
TAYS is seeking an
AWS CONNECT DEVELOPER AND TESTER
to join our dynamic team! The
AWS CONNECT DEVELOPER AND TESTER
to contribute to various projects within a federal agency. This role is based on Woodlawn, MD, and requires a qualified candidate with robust analytical, problem-solving, and communication skills, coupled with keen attention to detail. Must be on-site five days a week in Woodlawn, MD Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and document requirements Design and develop solutions within the ServiceNow environment Skills Requirements: Foundation for Success (Basic Qualifications): This experience is the foundation a candidate needs to be successful in this position: Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field 7 years of experience working with large enterprise framework 7 years of hands-on experience working with AWS Cloud platform 3 years of hands-on experience working with Amazon Connect 3 years of experience using Node.js, Python or Java for development 3 years of experience in designing call routing & messaging Excellent interpersonal and communication skills Factors to Help You Shine (Required Skills): These skills will help you succeed in this position: Solid AWS Cloud and AWS Connect Developer experience Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat Experience with process flow documentation creation. Strong verbal and written communication skills. How to Stand Out from the Crowd (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Adept at working independently, but also in a team environment Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems Self-starter, highly motivated individual who adapts to a dynamic work environment Strong attention to detail with an ability to operate effectively across multiple priorities Education: Bachelors degree with 12 years of experience Must be able to obtain a Public Trust Why TAYS is the Perfect Place for You : Flexibility : Enjoy work-life harmony with our flexible working options. Remote Work : While our heart is in Baltimore, most of our roles support remote work. Benefits : Competitive packages, including tuition reimbursement. Leisure : Generous PTO, including 11 federal holidays and 2 floating holidays. Team Events : Quarterly gatherings for team bonding or community service. Military Friendly : We value the dedication and discipline of veterans and service members and urge them to apply. Commitment to Diversity: TAYS Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
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AWS CONNECT DEVELOPER AND TESTER
to join our dynamic team! The
AWS CONNECT DEVELOPER AND TESTER
to contribute to various projects within a federal agency. This role is based on Woodlawn, MD, and requires a qualified candidate with robust analytical, problem-solving, and communication skills, coupled with keen attention to detail. Must be on-site five days a week in Woodlawn, MD Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and document requirements Design and develop solutions within the ServiceNow environment Skills Requirements: Foundation for Success (Basic Qualifications): This experience is the foundation a candidate needs to be successful in this position: Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field 7 years of experience working with large enterprise framework 7 years of hands-on experience working with AWS Cloud platform 3 years of hands-on experience working with Amazon Connect 3 years of experience using Node.js, Python or Java for development 3 years of experience in designing call routing & messaging Excellent interpersonal and communication skills Factors to Help You Shine (Required Skills): These skills will help you succeed in this position: Solid AWS Cloud and AWS Connect Developer experience Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat Experience with process flow documentation creation. Strong verbal and written communication skills. How to Stand Out from the Crowd (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Adept at working independently, but also in a team environment Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems Self-starter, highly motivated individual who adapts to a dynamic work environment Strong attention to detail with an ability to operate effectively across multiple priorities Education: Bachelors degree with 12 years of experience Must be able to obtain a Public Trust Why TAYS is the Perfect Place for You : Flexibility : Enjoy work-life harmony with our flexible working options. Remote Work : While our heart is in Baltimore, most of our roles support remote work. Benefits : Competitive packages, including tuition reimbursement. Leisure : Generous PTO, including 11 federal holidays and 2 floating holidays. Team Events : Quarterly gatherings for team bonding or community service. Military Friendly : We value the dedication and discipline of veterans and service members and urge them to apply. Commitment to Diversity: TAYS Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Referrals increase your chances of interviewing at TAYS, Inc by 2x Get notified about new Cloud Engineer jobs in
Baltimore, MD . Annapolis Junction, MD $50,000.00-$120,000.00 5 months ago Junior Full Stack Software Engineer (Part-Time/Internship)
Columbia, MD $80,000.00-$140,000.00 4 months ago Fort Meade, MD $12,000.00-$150,000.00 1 month ago Columbia, MD $50,000.00-$120,000.00 1 year ago Hanover, MD $78,000.00-$250,000.00 2 weeks ago Annapolis Junction, MD $130,000.00-$270,000.00 4 days ago Fort Meade, MD $70,000.00-$190,000.00 16 hours ago Hanover, MD $78,000.00-$250,000.00 2 weeks ago Junior F/E Software Engineer (Hybrid) - 23684
Columbia, MD $89,769.00-$130,000.00 1 week ago Fort Meade, MD $70,000.00-$100,000.00 3 weeks ago Software Engineer / Developer, All Levels (future)
Annapolis Junction, MD $12,000.00-$150,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr