Donatech
IT Asset Management Analyst
Donatech - Arlington, Texas, United States, 76000
Work at Donatech
Overview
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Overview
Position would require the candidate to be a W2 employee of Donatech.
US Citizenship Required.
Software Asset Analyst is responsible for accurate, detailed, and timely reporting of asset repository, contracts, and renewals. Specific duties will include monitoring and updating ticketing & spend management systems; reporting and root cause analysis of discrepancies in repository; inventory tracking and trend analysis on software and hardware; assist in daily, weekly and monthly inventory discrepancy research and resolution; work with third parties and other vendors concerning renewals, purchases, licensing, and contracts; negotiate with vendors and obtain quotes for new software purchases or renewals; assess process adherence and provide feedback to appropriate stakeholders on findings. Leading and organizing meetings or calls, taking accurate notes, and documenting the activities, actions, and assignments in the ticketing systems following this interaction. The Analyst must have the ability to develop and document operation processes and work instructions driving efficiencies and best practices. A subject matter expert related to software installation, licensing, and reporting, with the ability to do root cause analysis around data anomalies.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Software contracts renewal and acquisitions Ivanti software entitlements tracking, assignments and functionality Research and discovery of software titles and licensing. Cost Analysis Analyze operational reports for data anomalies, discrepancies, and trend assessment Review data for accuracy and completeness, identify gaps and drive change with appropriates teams Consolidating and Co-terming Research, exploration, and discovery of data Coordinate lifecycle communications and planning with appropriate stakeholders (order, License/rights, install) Drive version control and application end of support awareness through research and analysis Understand database normalization and relationship dependencies Root cause analysis related to identified gaps and data trends Support engineering team in identifying application packaging needs Review existing process collateral and look for improvement related to software lifecycle management by the ITAM team Work closely with other departments to ensure successful deployment of processes; providing communication when gaps are identified Client facing/engaging for review of IT Software Asset Management service delivery or process modifications based on environment changes Capable of organizing and leading team meetings Other duties as assigned by management
Skills/Experience:
Qualifications and Education Requirements
Associate degree or at least 3 years work experience in software management field Working knowledge of Ivanti, HEAT, Deltek, SCCM, MECM, or other repository and discovery tools Experience in Microsoft office (Word, Excel, Project, PowerPoint, and Outlook) Software compliance reporting knowledge Software knowledge related to usage, licensing, and entitlements in support of compliance reporting Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Preferred Skills
Must be driven, self-motivated, and a strong team player with the ability to learn quickly and adapt to new solutions, programs, and ideas Ability to mentor and coach/train data administration team members Ability to multi-task and work well under pressure Ability to work well in collaborative environment Client engagement skill Expertise related to software publisher licensing requirements Troubleshooting and root cause/analytical deep dive ability Strong understanding of either hardware configuration or software install use and discovery Excellent written and verbal communication skills necessary Strong organizational skills Strong attention to detail Security Responsibilities
Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.
Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
Work Environment
This role is an in-office role working in the Arlington, TX location This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, cloud storage, and fax machines. Must be able to work in confined spaces for long periods. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Excellent written and verbal communication skills necessary Strong organizational skills Strong attention to detail
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Software contracts renewal and acquisitions Ivanti software entitlements tracking, assignments and functionality Research and discovery of software titles and licensing. Cost Analysis Analyze operational reports for data anomalies, discrepancies, and trend assessment Review data for accuracy and completeness, identify gaps and drive change with appropriates teams Consolidating and Co-terming Research, exploration, and discovery of data Coordinate lifecycle communications and planning with appropriate stakeholders (order, License/rights, install) Drive version control and application end of support awareness through research and analysis Understand database normalization and relationship dependencies Root cause analysis related to identified gaps and data trends Support engineering team in identifying application packaging needs Review existing process collateral and look for improvement related to software lifecycle management by the ITAM team Work closely with other departments to ensure successful deployment of processes; providing communication when gaps are identified Client facing/engaging for review of IT Software Asset Management service delivery or process modifications based on environment changes Capable of organizing and leading team meetings Other duties as assigned by management
Skills/Experience:
Qualifications and Education Requirements
Associate degree or at least 3 years work experience in software management field Working knowledge of Ivanti, HEAT, Deltek, SCCM, MECM, or other repository and discovery tools Experience in Microsoft office (Word, Excel, Project, PowerPoint, and Outlook) Software compliance reporting knowledge Software knowledge related to usage, licensing, and entitlements in support of compliance reporting Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Preferred Skills
Must be driven, self-motivated, and a strong team player with the ability to learn quickly and adapt to new solutions, programs, and ideas Ability to mentor and coach/train data administration team members Ability to multi-task and work well under pressure Ability to work well in collaborative environment Client engagement skill Expertise related to software publisher licensing requirements Troubleshooting and root cause/analytical deep dive ability Strong understanding of either hardware configuration or software install use and discovery Excellent written and verbal communication skills necessary Strong organizational skills Strong attention to detail Security Responsibilities
Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.
Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
Work Environment
This role is an in-office role working in the Arlington, TX location This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, cloud storage, and fax machines. Must be able to work in confined spaces for long periods. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Excellent written and verbal communication skills necessary Strong organizational skills Strong attention to detail
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.