Senior Information Technology Specialist
Tibbetts Lumber - Clearwater, Florida, United States, 34623
Work at Tibbetts Lumber
Overview
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Overview
Essential Duties and Responsibilities:
Troubleshoot and resolve hardware, connectivity, printer and application issues reported to the helpdesk; escalate requests to the appropriate team member, as needed Provision new hardware and upgrades including Windows workstations and iOS devices Create and maintain documentation for issue resolution Perform routine workstation monitoring and maintenance Engage in lifecycle management of desktops and mobile devices Monitor security alerts and remediate events as needed Complete special projects as requested Provide superior customer service to internal and external customers at all times All other duties as assigned Experience Required:
2-5 years of IT experience or related education Experience with Microsoft Office Suite, Windows 7, 8, and 10, Microsoft Active Directory, and PC hardware Knowledge, Skills, & Abilities:
Strong customer service, analysis and problem resolution skills Excellent interpersonal and communication skills - Must be a team player Ability to manage multiple projects with strong attention to detail Clear driving record Ability to lift 50 pounds Ability to travel to business locations in the state of Florida and internationally Benefits:
Tibbetts Lumber offers an excellent benefits package to our employees including:
Competitive wages Medical insurance Dental insurance Life insurance Short & Long Term Disability 401(k) plan Vacation, Sick & Holiday pay Health Savings Account
Legal Disclosures:
Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.