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OverviewJoin Microsoft's Customer Experience & Success (CE&S) organization, a global team of 45,000+ employees and partners dedicated to empowering customers through differentiated experiences across consulting, customer success, and support. As part of the Cloud + AI Infrastructure team, you'll help customers migrate, modernize, and secure their infrastructure, applications, and data on Microsoft Azure-laying the foundation for scalable, production-ready AI solutions. We're seeking a Cloud Solution Architect - Cloud & AI Platforms Infrastructure with deep expertise in Azure networking and network security, hybrid cloud environments, and on-premise infrastructure. You'll lead engagements focused on migration, modernization, operational excellence, and resilient architecture using frameworks like the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesBuild trusted relationships with customer IT leaders to drive long-term cloud adoption and serve as the Voice of the Customer to Microsoft engineering teams. Lead Architectural Design Sessions to plan secure, scalable infrastructure solutions aligned with customer goals and technical environments. Lead migration assessments and modernization strategies for legacy infrastructure, ensuring minimal disruption and maximum ROI. Govern design and implementation using CAF Landing Zones, with a focus on networking resiliency, multi-region availability, and security readiness for AI innovation. Deliver technical guidance on Azure hybrid services including Azure Arc, Azure Stack HCI, and Azure VMware Solution. Resolve blockers and accelerate adoption of Azure services through repeatable IP, delivery excellence, and technical leadership. Provide feedback and insights to Microsoft product teams to drive continuous improvement. Demonstrate a self-learner mindset through ongoing skilling, community engagement, and IP contribution. Ability to deliver technical training and lead strategic conversations. OtherEmbody our culture and values.