Greystar
Dual Site Sr. Service Supervisor
Greystar - Salt Lake City, Utah, United States, 84193
Work at Greystar
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Overview
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds worldwide, and has a robust institutional investment management platform with nearly $78 billion of assets under management, including over $35 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in rental residential real estate. To learn more, visit
www.greystar.com . JOB DESCRIPTION SUMMARY This role manages and coordinates all technical and mechanical work for a very large property or multiple properties, ensuring that the interior and exterior of buildings, grounds, amenities, and common areas meet Greystar's standards for cleanliness, appearance, safety, and functionality, while also meeting budgetary and operational goals. KEY RESPONSIBILITIES Manage the completion of all work orders generated from resident requests, ensuring routine upkeep is diagnosed and repaired or replaced according to policies, safety standards, codes, and budget. Oversee the "make-ready" process to prepare vacant units for leasing and move-ins, including inspections, creating maintenance lists, scheduling vendors, and inspecting completed work. Develop standards for cleanliness and appearance of community grounds, amenities, building exteriors, units, and common areas to reflect high community quality and Greystar standards. Inspect work performed by service team members and contractors to ensure quality and compliance, developing corrective actions when necessary. Maintain and order inventory of spare parts and materials within budget constraints. Prepare the maintenance and capital expense budgets by analyzing financial statements and operational reports. Complete preventative maintenance as outlined in policies and procedures. Support cost control initiatives by repairing parts when possible and practicing resource efficiency. Conduct safety meetings, ensure MSDS sheets are current, and stay updated on OSHA and safety laws to ensure compliance. Demonstrate excellent customer service by respecting residents, responding to inquiries and complaints promptly, and managing work orders efficiently. #LI-SB2 ADDITIONAL COMPENSATION Factors influencing pay include business needs, experience, skills, and location. This role may be eligible for quarterly or annual bonuses based on performance, with specifics depending on whether it is a corporate or onsite position. BENEFITS Competitive health, dental, vision, disability, and life insurance benefits, with low-cost options for employees. Employee-only coverage is free, with discounts after 3 and 5 years of service. Generous paid time off, including 15 vacation days, 4 personal days, 10 sick days, 11 holidays, and your birthday off after one year. Vacation accrual increases with tenure. Onsite team members may receive housing discounts at Greystar-managed communities, subject to availability. Six-week paid sabbatical after 10 years of service, and every five years thereafter. 401(k) plan with up to 6% company match after six months of employment. Paid parental leave and a lifetime fertility benefit reimbursement up to $10,000, covering adoption or surrogacy. Employee assistance, critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving programs and benefits. *Benefits are for full-time employees. For union and prevailing wage roles, benefits may vary due to collective bargaining agreements or local laws. Greystar considers qualified applicants with arrest and conviction records for employment.
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www.greystar.com . JOB DESCRIPTION SUMMARY This role manages and coordinates all technical and mechanical work for a very large property or multiple properties, ensuring that the interior and exterior of buildings, grounds, amenities, and common areas meet Greystar's standards for cleanliness, appearance, safety, and functionality, while also meeting budgetary and operational goals. KEY RESPONSIBILITIES Manage the completion of all work orders generated from resident requests, ensuring routine upkeep is diagnosed and repaired or replaced according to policies, safety standards, codes, and budget. Oversee the "make-ready" process to prepare vacant units for leasing and move-ins, including inspections, creating maintenance lists, scheduling vendors, and inspecting completed work. Develop standards for cleanliness and appearance of community grounds, amenities, building exteriors, units, and common areas to reflect high community quality and Greystar standards. Inspect work performed by service team members and contractors to ensure quality and compliance, developing corrective actions when necessary. Maintain and order inventory of spare parts and materials within budget constraints. Prepare the maintenance and capital expense budgets by analyzing financial statements and operational reports. Complete preventative maintenance as outlined in policies and procedures. Support cost control initiatives by repairing parts when possible and practicing resource efficiency. Conduct safety meetings, ensure MSDS sheets are current, and stay updated on OSHA and safety laws to ensure compliance. Demonstrate excellent customer service by respecting residents, responding to inquiries and complaints promptly, and managing work orders efficiently. #LI-SB2 ADDITIONAL COMPENSATION Factors influencing pay include business needs, experience, skills, and location. This role may be eligible for quarterly or annual bonuses based on performance, with specifics depending on whether it is a corporate or onsite position. BENEFITS Competitive health, dental, vision, disability, and life insurance benefits, with low-cost options for employees. Employee-only coverage is free, with discounts after 3 and 5 years of service. Generous paid time off, including 15 vacation days, 4 personal days, 10 sick days, 11 holidays, and your birthday off after one year. Vacation accrual increases with tenure. Onsite team members may receive housing discounts at Greystar-managed communities, subject to availability. Six-week paid sabbatical after 10 years of service, and every five years thereafter. 401(k) plan with up to 6% company match after six months of employment. Paid parental leave and a lifetime fertility benefit reimbursement up to $10,000, covering adoption or surrogacy. Employee assistance, critical illness, accident, hospital indemnity, pet insurance, and legal plans. Charitable giving programs and benefits. *Benefits are for full-time employees. For union and prevailing wage roles, benefits may vary due to collective bargaining agreements or local laws. Greystar considers qualified applicants with arrest and conviction records for employment.
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