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Join to apply for the Technical Architect role at Decisions 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Architect role at Decisions Get AI-powered advice on this job and more exclusive features. Decisions is a leading no-code business process management platform that empowers enterprises to automate, optimize, and transform their operations at scale. Our platform is trusted by Fortune 500 companies, banks, insurers, logistics providers, and more to build and deploy complex workflows and business logic without writing code. As our customers embed Decisions within their enterprise architecture, the complexity of integration, data flow, and scalability demands strategic architectural oversight - and that's where you come in. Position Overview We are seeking an experienced Technical Architect to lead the design and integration of Decisions within our customers' enterprise ecosystems. This is a customer-facing, serving as their technical voice, global role that will work across pre-sales and post-sale engagements to ensure architectural alignment, build scalable integration blueprints, and influence product roadmap decisions based on real-world implementation feedback. You will serve as the technical bridge between our platform and the customer's systems, ensuring smooth onboarding and long-term success with Decisions. Key Responsibilities Collaborate with enterprise customers to analyze their existing architecture and recommend optimal Decisions deployment strategies Lead the architectural design of integrations with customer systems (e.g., ERP, CRM, core systems, third-party APIs) Translate business requirements into scalable, performant, and secure architecture solutions Create and maintain architecture artifacts including integration blueprints, reusable solution patterns, and reference implementations Participate in customer workshops, discovery sessions, and technical deep dives alongside PS Decisions Tech Leads and Decisions Developers Partner with Product Engineering to flag platform gaps, propose enhancements, feature requests, and co-develop technical standards Enable internal teams by developing architectural playbooks, onboarding content, and reusable solution kits Serve as a trusted advisor and technical escalation point for enterprise-grade implementations What Success Looks Like Shorter onboarding timelines for customer use cases Fewer integration-related escalations in delivery projects Internal teams equipped with better standards and toolkits Increased customer satisfaction through smoother deployment and long-term scalability Requirements Must-Have: 2+ years of demonstrated experience in designing and delivering complex enterprise software architecture, ideally in SaaS or BPM platforms Experience with solutioning across hybrid environments (SaaS, on-prem, private cloud) Understanding of system integration technologies - REST/SOAP APIs, message queues (Kafka/RabbitMQ), ETL tools, iPaas solutions and cloud-native event systems Hands-on experience integrating with enterprise platforms (e.g., Salesforce, SAP, Oracle, MS Dynamics) Understanding of authentication & authorization frameworks (OAuth2, SAML, OpenID Connect) Experience designing and integrating with complex relational and non-relational databases (Microsoft SQL, MongoDB, PostgreSQL) Familiarity working with data warehouses (Snowflake) Excellent communication and stakeholder management skills Comfortable working across time zones and cultures in a global delivery model Nice-to-Have Familiarity with BPM/low-code platforms like Decisions, Appian, Pega, Mendix, or Unqork Experience designing IT architectural solutions for BFSI and Healthcare industry and strong understanding of industry standards ex. GDPR, SOX, PCI-DSS, HIPAA, HL7 FHIR Experience with cloud platforms (Azure, AWS, GCP) and containerized deployments TOGAF (The Open Group Architecture Framework) certification, cloud architecture certification (AWS/Azure) Experience with GenAI/LLM integration concepts (preferred) Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Hospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at Decisions by 2x Get notified about new Technical Architect jobs in Washington, DC . 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