Senior Director of Medical Services
Janus of Santa Cruz - Santa Cruz, California, us, 95061
Work at Janus of Santa Cruz
Overview
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Overview
Full-time
Description
Location:
Santa Cruz, CA Reports To:
Chief Medical Officer (CMO) Job Type:
Full-Time Salary Range:
$145,000- $160,000
Position Summary
Janus of Santa Cruz strives to empower individuals to achieve long-term recovery from substance use disorders and improve their quality of life through evidence-based practices and compassionate care
The Senior Director of Medical Services is a critical leadership role responsible for overseeing medical operations across Janus sites. This role provides strategic and hands-on support with policy development, team training, compliance, and cross departmental coordination. The successful candidate is an experienced leader with a minimum of five years directly governing the operations of medical delivery systems and environments. Medical practitioner experience and credentialing as a nurse is not required. The Senior Director of Medical Services ensures the delivery of safe, high-quality, and efficient medical services that align with organizational KPIs and support Janus's evolving clinical landscape.
Core Responsibilities
Provide operational oversight of all medical services including clinic support, provider scheduling assistance (PSA), and change management initiatives. Collaborate with leadership to design and implement training programs for the full medical team. Act as medical compliance liaison to QA initiatives and participate in Continuous Quality Improvement (CQI) and CAP audits. Interface regularly with executive and site leadership to align operational strategy with clinical and programmatic goals. Lead medical policy and procedure development, including integration with Level 3.7 MNTP standards. Guide and train Sobering Center medical team and oversee EMT coordination. Support alternative destination planning for emergency medical services and ambulance diversion protocols. Develop and monitor medical KPI metrics, both for billable services and downstream impacts. Supervision Includes
(RN):
Unit support and clinical coordination. (MA):
Oversight with CA title clarity; ensure consistency of "Medical Assistant" designation. (LVN - Clinics):
Onboarding, supervision, and KPI management. (LVN - Sobering Center):
Oversight and EMT support. Requirements
Minimum of 5 years in healthcare management or medical services leadership. Experience in policy development, team training, and compliance oversight. Familiarity with SUD treatment, and behavioral health settings. Knowledge of Level 3.7 residential treatment standards. Experience in supervising multidisciplinary teams including EMTs and LVNs. Strong understanding of billable services, KPI tracking, and healthcare analytics.