Insperity
Senior Human Resource Specialist
Insperity - Brea, California, United States, 92823
Work at Insperity
Overview
- View job
Overview
Insperity
provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.
Why Insperity?
Flexibility:
Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth:
Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being:
Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
ESSENTIAL FUNCTIONS Manages assigned clients, including a mix of complex clients, by consistently contributing to clients' overall success and growth while maintaining high customer satisfaction and retention. Develops and maintains strategic and effective relationships, provides sound guidance and value-added solutions that contribute to clients' success and growth of their business and results in high customer satisfaction and retention. Typically interfaces with client HR Leaders and partners with senior leaders where possible. Fosters relationships with client HR and senior leaders, advises clients on HR compliance and business goals, tailoring approaches as needed, while fostering connections with internal and client partners to provide value-added services and solutions. Utilizes profound knowledge in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management; advises clients on human resource-related issues; suggests innovative HR strategies; and delivers comprehensive guidance, including HR policy interpretation and best practices aligned with employment laws across all 50 states. Engages with internal support teams (e.g., Diversity, Equity, & Inclusion (DE&I) Services, Compensation Services, EEO Services, Payroll, Fair Labor Standards Act (FLSA) Administration, Background Screening, Benefits, and Centers of Excellence (COEs)). Analyzes data and statistics for trends and patterns. Based on metrics and analysis, makes recommendation for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, motivate and retain employees, address staffing issues, and to maintain legal compliance. Facilitates client trainings, in a clear, concise and logical sequence at a level appropriate to the audience. Collaborates with clients and Account Executives on HR goals in alignment with business objectives. Understands and implements client's people, organizational structure, and leadership development strategies throughout the business life cycle. May work in conjunction with the HR Consultant and/or Consulting & Development team. Engages proactively with clients to continually understand evolving organizational strategy and goals. Ensures all client and client-related interactions are properly and timely documented in the appropriate client management systems and databases. Partners with and guides HR Representative/Data Support Specialists, HR Specialists, and Account Executives. Pilots new internal tools, resources, and products and provides feedback, as requested by manager. Participates in and may lead project teams and focus groups to improve processes or client solutions. Requests or volunteers to deliver training and other development opportunities for internal partners and peers. Acts as Subject Matter Expert (SME) on processes, projects or tools as requested by leadership. Connects with peers and internal resources across the company and in other regions to identify opportunities for process improvement and collaboration. Understands Customer for Life strategy, recognizing when and how to introduce options to clients and engaging the appropriate internal resources, as necessary. Supports Sales organization including partnering individual with BPA in prospect meetings. Understands client power structure and dynamics, advising, negotiating and influencing client toward HR compliance and business goals. Offers custom approaches as needed. Creates content and hosts knowledge sharing sessions with team. Understands Insperity and approved partner technologies and proactively consults with clients to deliver client value tied to initiatives and goals.
EDUCATION / EXPERIENCE REQUIREMENTS Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required. Eight or more years of end-to-end Human Resources operations experience required with a focus on HR Generalist, HR Business Partner, or Manager roles is required. Prior experience in multi-state companies who have at least 500 employees is required. Experience operating in a matrixed environment is preferred.
LICENSES / CERTIFICATIONS
At least one of the below certifications is preferred: Professional in Human Resources (PHR) SHRM Certified Professional (SHRM-CP) Senior Professional in Human Resources (SPHR) SHRM Senior Certified Professional (SHRM-SCP)
KNOWLEDGE / SKILLS Advanced knowledge and experience in Human Resources best practices with emphasis on employee relations and related federal, state, and local laws and regulations. Ability to interact effectively with diverse stakeholders and business units to achieve a desired outcome. Communicates tactfully and effectively, verbally and in writing. Capacity to work together and form partnerships with extra team members within a team-oriented or client-sharing setting. Ability to translate complex human resources issues and concepts into understandable terms. Ability to simultaneously manage multiple projects and initiatives. Detail-oriented with the ability to effectively prioritize competing commitments. Ability to maintain productive partnerships with all levels of internal and external work groups. Adaptability to changing environments and priorities. Ability to effectively exercise influence to achieve business results. Ability to effectively manage time to meet commitments. Advanced problem solving and decision-making skills. Proficient in the design and delivery of formal and informal presentations. Advanced business acumen and an understanding of activities that drive small business results. Advanced ability to interpret complex customer needs and provide objective recommendations and guidance to achieve a desired business result. Advanced ability to apply strategic guidance to resolve complex client needs. Compelling and influential customer service skills that promote satisfaction with the company's products and services. Proficiency with Microsoft Office programs and demonstrated ability to learn other applications as needed. Ability to navigate complex client needs with minimum guidance. Ability to navigate and input data into technology platforms. Advanced ability to plan and lead activities that contribute to the improvement of processes and/or the development of people. Advanced ability to interpret and synthesize data to provide guidance and design solutions.
Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:
Pay transparency range: $71,280 - $81,098
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.
provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.
Why Insperity?
Flexibility:
Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth:
Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being:
Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
ESSENTIAL FUNCTIONS Manages assigned clients, including a mix of complex clients, by consistently contributing to clients' overall success and growth while maintaining high customer satisfaction and retention. Develops and maintains strategic and effective relationships, provides sound guidance and value-added solutions that contribute to clients' success and growth of their business and results in high customer satisfaction and retention. Typically interfaces with client HR Leaders and partners with senior leaders where possible. Fosters relationships with client HR and senior leaders, advises clients on HR compliance and business goals, tailoring approaches as needed, while fostering connections with internal and client partners to provide value-added services and solutions. Utilizes profound knowledge in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management; advises clients on human resource-related issues; suggests innovative HR strategies; and delivers comprehensive guidance, including HR policy interpretation and best practices aligned with employment laws across all 50 states. Engages with internal support teams (e.g., Diversity, Equity, & Inclusion (DE&I) Services, Compensation Services, EEO Services, Payroll, Fair Labor Standards Act (FLSA) Administration, Background Screening, Benefits, and Centers of Excellence (COEs)). Analyzes data and statistics for trends and patterns. Based on metrics and analysis, makes recommendation for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, motivate and retain employees, address staffing issues, and to maintain legal compliance. Facilitates client trainings, in a clear, concise and logical sequence at a level appropriate to the audience. Collaborates with clients and Account Executives on HR goals in alignment with business objectives. Understands and implements client's people, organizational structure, and leadership development strategies throughout the business life cycle. May work in conjunction with the HR Consultant and/or Consulting & Development team. Engages proactively with clients to continually understand evolving organizational strategy and goals. Ensures all client and client-related interactions are properly and timely documented in the appropriate client management systems and databases. Partners with and guides HR Representative/Data Support Specialists, HR Specialists, and Account Executives. Pilots new internal tools, resources, and products and provides feedback, as requested by manager. Participates in and may lead project teams and focus groups to improve processes or client solutions. Requests or volunteers to deliver training and other development opportunities for internal partners and peers. Acts as Subject Matter Expert (SME) on processes, projects or tools as requested by leadership. Connects with peers and internal resources across the company and in other regions to identify opportunities for process improvement and collaboration. Understands Customer for Life strategy, recognizing when and how to introduce options to clients and engaging the appropriate internal resources, as necessary. Supports Sales organization including partnering individual with BPA in prospect meetings. Understands client power structure and dynamics, advising, negotiating and influencing client toward HR compliance and business goals. Offers custom approaches as needed. Creates content and hosts knowledge sharing sessions with team. Understands Insperity and approved partner technologies and proactively consults with clients to deliver client value tied to initiatives and goals.
EDUCATION / EXPERIENCE REQUIREMENTS Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required. Eight or more years of end-to-end Human Resources operations experience required with a focus on HR Generalist, HR Business Partner, or Manager roles is required. Prior experience in multi-state companies who have at least 500 employees is required. Experience operating in a matrixed environment is preferred.
LICENSES / CERTIFICATIONS
At least one of the below certifications is preferred: Professional in Human Resources (PHR) SHRM Certified Professional (SHRM-CP) Senior Professional in Human Resources (SPHR) SHRM Senior Certified Professional (SHRM-SCP)
KNOWLEDGE / SKILLS Advanced knowledge and experience in Human Resources best practices with emphasis on employee relations and related federal, state, and local laws and regulations. Ability to interact effectively with diverse stakeholders and business units to achieve a desired outcome. Communicates tactfully and effectively, verbally and in writing. Capacity to work together and form partnerships with extra team members within a team-oriented or client-sharing setting. Ability to translate complex human resources issues and concepts into understandable terms. Ability to simultaneously manage multiple projects and initiatives. Detail-oriented with the ability to effectively prioritize competing commitments. Ability to maintain productive partnerships with all levels of internal and external work groups. Adaptability to changing environments and priorities. Ability to effectively exercise influence to achieve business results. Ability to effectively manage time to meet commitments. Advanced problem solving and decision-making skills. Proficient in the design and delivery of formal and informal presentations. Advanced business acumen and an understanding of activities that drive small business results. Advanced ability to interpret complex customer needs and provide objective recommendations and guidance to achieve a desired business result. Advanced ability to apply strategic guidance to resolve complex client needs. Compelling and influential customer service skills that promote satisfaction with the company's products and services. Proficiency with Microsoft Office programs and demonstrated ability to learn other applications as needed. Ability to navigate complex client needs with minimum guidance. Ability to navigate and input data into technology platforms. Advanced ability to plan and lead activities that contribute to the improvement of processes and/or the development of people. Advanced ability to interpret and synthesize data to provide guidance and design solutions.
Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:
Pay transparency range: $71,280 - $81,098
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.