Trident Consulting
Information Technology Operations Engineer
Trident Consulting - Seattle, Washington, us, 98127
Work at Trident Consulting
Overview
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Overview
Information Technology Operations Engineer
Information Technology Operations Engineer
Trident Consulting is seeking a
"IT Support Engineer"
for one of our clients in “ Seattle, WA - Onsite"
A global leader in business and technology services. Location:
Seattle, WA - Onsite Duration : W2Contract Job summary: This role will oversee critical end-user support functions, and IT infrastructure operations. The ideal candidate will possess deep technical expertise, excellent communication skills, and a passion for driving IT service excellence. This position reports to the Global Corporate IT Manager and plays a key leadership role in supporting rapid growth. Key Responsibilities: Lead and continuously improve IT services and endpoint operations. Analyze and automate high-volume service tickets for greater efficiency. Provide hands-on support for IT devices, infrastructure, and networking. Monitor LAN/WAN/WLAN systems and troubleshoot issues in coordination with vendors. Manage the full lifecycle of IT assets with regular reporting. Oversee the full IT Asset Management (ITAM) lifecycle, including procurement, deployment, maintenance, and decommissioning to ensure compliance, cost-efficiency, and data accuracy across the organization. Maintain IT asset Lifecyle policy and process for IT assets and report to IT leadership regularly. Collaborate with business stakeholders to align IT operations with business needs. Support IT change management and global IT project implementations. Minimum Qualifications 7-10 + years of relevant IT operations experience. Strong proficiency in endpoint management, network troubleshooting, and IT asset management. Excellent interpersonal and communication skills. Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions. Experience with enterprise ticketing tools (e.g., ServiceNow, Jira). Preferred Qualifications ITIL or PMP certification. Familiarity with data center infrastructure components (e.g., UPS, CRAC, rack/power management). Proven ability to lead process improvements and service automation initiatives. About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco. Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America. Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Trident Consulting by 2x Sign in to set job alerts for “Information Technology Operations Engineer” roles.
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Information Technology Operations Engineer
Trident Consulting is seeking a
"IT Support Engineer"
for one of our clients in “ Seattle, WA - Onsite"
A global leader in business and technology services. Location:
Seattle, WA - Onsite Duration : W2Contract Job summary: This role will oversee critical end-user support functions, and IT infrastructure operations. The ideal candidate will possess deep technical expertise, excellent communication skills, and a passion for driving IT service excellence. This position reports to the Global Corporate IT Manager and plays a key leadership role in supporting rapid growth. Key Responsibilities: Lead and continuously improve IT services and endpoint operations. Analyze and automate high-volume service tickets for greater efficiency. Provide hands-on support for IT devices, infrastructure, and networking. Monitor LAN/WAN/WLAN systems and troubleshoot issues in coordination with vendors. Manage the full lifecycle of IT assets with regular reporting. Oversee the full IT Asset Management (ITAM) lifecycle, including procurement, deployment, maintenance, and decommissioning to ensure compliance, cost-efficiency, and data accuracy across the organization. Maintain IT asset Lifecyle policy and process for IT assets and report to IT leadership regularly. Collaborate with business stakeholders to align IT operations with business needs. Support IT change management and global IT project implementations. Minimum Qualifications 7-10 + years of relevant IT operations experience. Strong proficiency in endpoint management, network troubleshooting, and IT asset management. Excellent interpersonal and communication skills. Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions. Experience with enterprise ticketing tools (e.g., ServiceNow, Jira). Preferred Qualifications ITIL or PMP certification. Familiarity with data center infrastructure components (e.g., UPS, CRAC, rack/power management). Proven ability to lead process improvements and service automation initiatives. About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco. Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America. Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Trident Consulting by 2x Sign in to set job alerts for “Information Technology Operations Engineer” roles.
Seattle, WA $99,500.00-$200,000.00 2 weeks ago Software Engineer, Machine Learning (Multiple Levels) - Slack
Bellevue, WA $167,300.00-$334,600.00 1 day ago Software Engineer, Machine Learning (Multiple Levels) - Slack
Seattle, WA $167,300.00-$334,600.00 1 day ago Seattle, WA $90,000.00-$180,000.00 1 day ago Seattle, WA $99,500.00-$200,000.00 2 weeks ago Seattle, WA $150,500.00-$269,200.00 2 weeks ago Seattle, WA $140,000.00-$180,000.00 1 month ago Seattle, WA $117,760.00-$147,200.00 4 days ago Seattle, WA $100,000.00-$720,000.00 2 weeks ago Software Engineer, Research Infrastructure (University Grad)
Redmond, WA $56.25-$137,000.00 2 weeks ago Kirkland, WA $141,000.00-$202,000.00 2 days ago Seattle, WA $140,000.00-$180,000.00 1 month ago Bellevue, WA $157,000.00-$230,000.00 1 week ago Seattle, WA $110,400.00-$138,000.00 2 weeks ago Seattle, WA $99,500.00-$200,000.00 1 week ago Software Development Engineer - 2025 (US)
Seattle, WA $99,500.00-$200,000.00 1 week ago Software Engineer, Full-Stack (Austin/ Seattle)
Redmond, WA $99,500.00-$200,000.00 2 weeks ago Bellevue, WA $157,000.00-$230,000.00 1 week ago Seattle, WA $150,500.00-$269,200.00 1 week ago Seattle, WA $150,000.00-$175,000.00 2 months ago Jr. Software Development Engineer - Seattle/Bellevue
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Seattle, WA $140,000.00-$180,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr