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Information Technology Administrator

The City of San Pablo is seeking a responsible candidate to provide highly responsible complex technical work in the operation of computerized systems; perform the most complex hardware and software installation, maintenance, troubleshooting, and support, hardware applications research and implementation; develop and implement computer network systems; maintain telecommunications systems; provide training and resolving computer and other major office equipment problems; perform related duties as required. In addition to the great salary and benefits, including a four-day work week, the incumbent will serve as a member of the Information Technology Department. The incumbent of this position reports to the Information Technology Manager, and will play a critical role in implementing the City's network system technology components and initiatives. Under general supervision, the incumbent will perform complex technical work involving systems analysis, database management, telecommunications management, and monitoring day-to-day computer operations. For additional information about the position, see the Job Description page of the City's website. Duties may include, but are not limited to, the following: Determine requirements, design, build, test, implement, maintain and enhance technology and business systems related to area of assignment. Develop and implement plans for fully integrated systems, including operating systems, network systems, database systems, and applications. Plan and implement system security updates, modifications and upgrades to system configurations to improve utilization based on analysis of application and production requirements. Configure monitor and test backup and disaster recovery systems for use in the event of a system failure. Maintain data integrity and security for all systems in area of assignment. Determine system compatibility and performance and impact of integration with new systems or upgrades. Research available solutions and procure technology related equipment or services; research specifications and costs; research and prepare technical and administrative reports. Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged. Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency. Analyze, detect, identify and correct technical problems and deficiencies. For applications in area of assignment, meet with users regarding requests for new processes or modifications; modify, test, and deploy subroutines; update process flowcharts; set up and configure modules; determine and establish security protocols. Monitor and collect data on system performance, make recommendations for upgrades or improvements based on data collected. Plan, develop and implement security, backup and recovery procedures. Develop computer programs or databases using computer-based languages, as appropriate; perform other programming functions, modifications and report writing as assigned. Oversee vendors and/or contract staff during the design, development, and implementation of assigned information technology projects, act as liaison between vendors, technical support staff, and multiple City departments. Integrate complex systems for interoperability over various platforms and technologies. Answer questions, respond to end-user requests in a timely manner; and provide information, assistance and training to personnel and departments on technology-related issues. Keep abreast of technology advancements; develop and present training to staff on relevant technology related information, new equipment, program upgrades and other upcoming changes. Prepare and maintain documentation and instructions; maintain and update manuals, codebooks, templates, webpages and related documents; and follow recommended protocols and procedures. Plan and maintain project schedules and work requests, monitor, coordinate and report project status and problems. Function as project leader on technology implementation teams related to area of assignment; provide expertise in area of assignment Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. An ideal candidate must have demonstrated expertise in designing, installing, and helping to maintain complex multi-site network systems with routers, switches, and firewalls, and systems administration including storage, VMware virtualization and Windows servers. Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: three (3) years of responsible professional information technology systems experience and equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information technology systems, or a related field. Possession of, or ability to obtain, a valid California driver's license. Possession of credentials in one of the following areas: Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA) or equivalent. Applications will only be accepted online at https://www.governmentjobs.com/careers/sanpabloca. For general questions, call the Human Resources Division at (510)215-3000. Applications must be submitted by the date and time listed. Applications not submitted by the posted date and time will not be considered. The most qualified applicants will be invited to participate in the subsequent phases of the selection process. Meeting the minimum requirements of the position does not guarantee the advancement in any phase of the selection process. Final selection will be made from an eligibility list. Recruitment timeline: Although dates may change we suggest planning your calendar accordingly, as these are currently the only interview dates: First Round Interviews:

Week of July 28th, 2025 Second Round Interviews:

Week of August 11, 2025 Estimated Start Date:

Late September 2025. Background investigation and Pre-employment medical examination: Successful candidates will undergo a complete background investigation, fingerprinting, and pre-employment medical examination, which may include a TB test. Americans with Disabilities Act (ADA): Please contact the Human Resources Department on, or before, the filing deadline if special accommodations are necessary at any stage of the selection process. Every attempt will be made to consider your request (medical documentation must be provided upon request). Immigration Reform & Control Act: In accordance with the Immigration Reform and Control Act of 1986, all potential employees will be required to provide proof of United States Citizenship or authorization to work in the United States. Drug-Free Workplace Policy: In accordance with the Drug-Free Workplace Act of 1988, it is the objective of the City of San Pablo to achieve a drug-free workplace. THE CITY OF SAN PABLO IS AN EQUAL OPPORTUNITY EMPLOYER. MINORITIES/WOMEN/INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.QUALIFIED APPLICANTS RECEIVE EQUAL CONSIDERATION, WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, ANCESTRY, AGE, MARITAL STATUS, AND DISABILITY EXCEPT WHERE DICTATED BY THE REQUIREMENTS OF THE JOB. The information contained herein does not constitute either an expressed or implied contract of employment and these provisions are subject to change.