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Insight Data Analyst, Mid-Level

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Insight Data Analyst, Mid-Level

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Jobright.ai Dynatrace is a leading software company focused on creating real value for large enterprises and their customers. The Insight Data Analyst role involves working with major industries to analyze site performance and user engagement data, ultimately driving improved customer experiences and business outcomes. Responsibilities: Account management for up to 8 clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts; running all customer touchpoint meetings Working as an extension of your client's team and the Dynatrace product through ad-hoc analysis, testing initiatives, configuring Dynatrace offerings to get to answers faster, and training and enablement Creating detailed analysis for your clients by finding answers from the Digital Experience and Business Analytics data through reporting, dashboarding, or technology expertise Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues Additional responsibilities include working with our team to improve process, identify training gaps and share ideas Qualifications: Required: Bachelors degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines is required. 3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way Preferred: Experience in data driven analysis - excellent at working with, understanding, analyzing data Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev and Webpage test Proficient with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc. Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions Operates with a customer first focus Proven ability to work under pressure and to handle multiple conflicting priorities Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades Thinks proactively and tries to develop solutions rather than wait for an answer Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail Company: Dynatrace delivers answers and intelligent automation from data. Founded in 2005, the company is headquartered in Waltham, Massachusetts, USA, with a team of 1001-5000 employees. The company is currently Public Company. Dynatrace has a track record of offering H1B sponsorships. Seniority level

Seniority level

Mid-Senior level Employment type

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Full-time Job function

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