TeamLogic IT
Senior IT Technician - Expression of Interest (Future Opportuniti...
TeamLogic IT - Denton, Texas, United States, 76203
Work at TeamLogic IT
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Overview
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Benefits: Locally owned and operated Competitive salary Flexible schedule Health insurance Paid time off Training & development Opportunity for advancement Summary
We are inviting experienced Managed IT Services (MSP) Level 3 Technicians to express interest in potential future career opportunities with our team. This is not an active vacancy, and there is no immediate hiring taking place. Submissions will be kept on file, and qualified candidates will be contacted when relevant positions open. If you are passionate about delivering exceptional IT support to small- and medium-sized businesses and want to be considered for upcoming roles, we encourage you to join our talent pipeline. Important Note This listing is for future consideration only. Employment opportunities are not currently available, and submitting your information does not constitute an application for a specific open position. Responsibilities (Anticipated Scope of Future Roles)
Technical Support:
Offer expert assistance for IT systems, encompassing servers, networks, and applications. Troubleshoot complex issues escalated by Level 1 and 2 technicians. Network Management:
Design, implement, and maintain secure network solutions. Monitor network performance proactively. System Administration:
Perform maintenance, upgrades, and security hardening across client environments. Client Interaction:
Build and maintain strong client relationships to foster long-term success. Recommend technology solutions that align with business goals. Project Management:
Lead IT projects, including migrations, deployments, and infrastructure improvements. Documentation:
Maintain accurate technical documentation and standard operating procedures to ensure consistency and efficiency. Training and Mentorship:
Support the development of junior technicians. Compliance:
Ensure systems adhere to data protection and cybersecurity regulations. Emergency Support:
Respond promptly to critical issues, including after-hours support as needed. Knowledge, Skills, & Qualifications
Experience & Education
Minimum 5 years of IT support experience, with at least 2 years in a senior or Level 3 role. MSP experience is strongly preferred. Bachelor's degree in IT, Computer Science, or related field preferred. Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Azure Administrator, CCNA) are advantageous. Technical Expertise
Windows and Linux servers Virtualization (VMware, Hyper-V) Cloud platforms (Azure, AWS) Networking, firewalls, VPNs, and security best practices Monitoring tools (e.g., SolarWinds, Auvik) RMM and ticketing systems (NinjaRMM, Autotask PSA, ServiceNow) Other Competencies
Strong documentation practices (Hudu, IT Glue) Problem-solving and project management skills Excellent communication and customer service abilities Adaptability in a fast-paced environment Work Environment
Blend of onsite and remote work depending on client needs. Occasional travel to client locations. Flexibility to support emergencies or project deadlines. Benefits (If Offered in Future Openings)
Competitive salary and performance-based incentives Health insurance Paid time off and holidays Professional development support Flexible scheduling and remote work options Collaborative team culture Company Overview
At TeamLogic IT, we help businesses leverage technology effectively and securely. As part of a dynamic local office backed by a national network, you will have the opportunity to grow your skills, contribute to client success, and collaborate with talented professionals across North America. How to Express Interest
If you would like to be considered for future opportunities, please submit your resume and a brief cover letter outlining your background and the types of roles that interest you. We will review expressions of interest periodically and reach out when suitable openings become available. Please note: There is no active recruitment process for this position. Employment start dates are not yet determined. You may hear back that you don't meet minimum requirements or that you will be saved in our candidate database. Inclusion in our candidate database does not guarantee future employment. Compensation: $75,000.00 - $95,000.00 per year Our Growth Isn't Measured in Numbers, It's an Investment in Aligning With the Best Talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster, and achieve more. As a result, we are constantly providing our teams with the highest level of support, training, and career advancement opportunities in an industry that is constantly evolving.
Benefits: Locally owned and operated Competitive salary Flexible schedule Health insurance Paid time off Training & development Opportunity for advancement Summary
We are inviting experienced Managed IT Services (MSP) Level 3 Technicians to express interest in potential future career opportunities with our team. This is not an active vacancy, and there is no immediate hiring taking place. Submissions will be kept on file, and qualified candidates will be contacted when relevant positions open. If you are passionate about delivering exceptional IT support to small- and medium-sized businesses and want to be considered for upcoming roles, we encourage you to join our talent pipeline. Important Note This listing is for future consideration only. Employment opportunities are not currently available, and submitting your information does not constitute an application for a specific open position. Responsibilities (Anticipated Scope of Future Roles)
Technical Support:
Offer expert assistance for IT systems, encompassing servers, networks, and applications. Troubleshoot complex issues escalated by Level 1 and 2 technicians. Network Management:
Design, implement, and maintain secure network solutions. Monitor network performance proactively. System Administration:
Perform maintenance, upgrades, and security hardening across client environments. Client Interaction:
Build and maintain strong client relationships to foster long-term success. Recommend technology solutions that align with business goals. Project Management:
Lead IT projects, including migrations, deployments, and infrastructure improvements. Documentation:
Maintain accurate technical documentation and standard operating procedures to ensure consistency and efficiency. Training and Mentorship:
Support the development of junior technicians. Compliance:
Ensure systems adhere to data protection and cybersecurity regulations. Emergency Support:
Respond promptly to critical issues, including after-hours support as needed. Knowledge, Skills, & Qualifications
Experience & Education
Minimum 5 years of IT support experience, with at least 2 years in a senior or Level 3 role. MSP experience is strongly preferred. Bachelor's degree in IT, Computer Science, or related field preferred. Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Azure Administrator, CCNA) are advantageous. Technical Expertise
Windows and Linux servers Virtualization (VMware, Hyper-V) Cloud platforms (Azure, AWS) Networking, firewalls, VPNs, and security best practices Monitoring tools (e.g., SolarWinds, Auvik) RMM and ticketing systems (NinjaRMM, Autotask PSA, ServiceNow) Other Competencies
Strong documentation practices (Hudu, IT Glue) Problem-solving and project management skills Excellent communication and customer service abilities Adaptability in a fast-paced environment Work Environment
Blend of onsite and remote work depending on client needs. Occasional travel to client locations. Flexibility to support emergencies or project deadlines. Benefits (If Offered in Future Openings)
Competitive salary and performance-based incentives Health insurance Paid time off and holidays Professional development support Flexible scheduling and remote work options Collaborative team culture Company Overview
At TeamLogic IT, we help businesses leverage technology effectively and securely. As part of a dynamic local office backed by a national network, you will have the opportunity to grow your skills, contribute to client success, and collaborate with talented professionals across North America. How to Express Interest
If you would like to be considered for future opportunities, please submit your resume and a brief cover letter outlining your background and the types of roles that interest you. We will review expressions of interest periodically and reach out when suitable openings become available. Please note: There is no active recruitment process for this position. Employment start dates are not yet determined. You may hear back that you don't meet minimum requirements or that you will be saved in our candidate database. Inclusion in our candidate database does not guarantee future employment. Compensation: $75,000.00 - $95,000.00 per year Our Growth Isn't Measured in Numbers, It's an Investment in Aligning With the Best Talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster, and achieve more. As a result, we are constantly providing our teams with the highest level of support, training, and career advancement opportunities in an industry that is constantly evolving.