PuroClean
Job Program Compliance Coordinator
PuroClean - Plant City, Florida, United States, 33563
Work at PuroClean
Overview
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Overview
Job Program Compliance Coordinator
PuroClean of Plant City, Florida, is one of the largest, fastest-growing restoration contractors in the area. We strive to be a leader in emergency property restoration services and help families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow professionally and spiritually by serving our customers, communities, and each other. Job Position Description: With a team mentality, we manage job program operations, completing jobs according to PuroClean processes and procedures. Keep the Operations Manager updated on all aspects of related jobs. Managed and improved customer satisfaction, including the resolution of customer complaints. Documentation is completed in a timely and accurate manner. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. A PuroClean Job Program Compliance Coordinator takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service, which sets us apart from our competitors in the industry. Responsibilities: Manage Program jobs (residential and commercial) as required for Water, Fire, Mold, Biohazard, Contents/Cleaning and Large Loss Manage all aspects of claims, from accepting jobs to overseeing production milestones to completion of claim-related tasks, from start to finish, including communications with Third Party Companies, customers, and adjusters Manage virtual assistant Assist in Large-loss job documentation and data entry Assist the Operations Manager with technicians' daily assignments Qualifications: Experience with Restoration Programs (TPAs) including but not limited to Contractor Connection, Alacrity, PuroLogic, Eberl, Symbility, CoreLogic Experience in using Xactanalysis, Company Cam, MICA, etc Highly motivated and reliable Ability to learn quickly and be flexible with change and professional challenges Strength with multitasking and handling deadlines, organizational skills Attention to detail, calm under pressure Works well on their own or as part of a team Able to provide excellent customer service and meet the needs of TPAs and adjusters Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism Compensation: $40,000.00 - $70,000.00 per year "We Build Careers" - Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM.
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
PuroClean of Plant City, Florida, is one of the largest, fastest-growing restoration contractors in the area. We strive to be a leader in emergency property restoration services and help families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow professionally and spiritually by serving our customers, communities, and each other. Job Position Description: With a team mentality, we manage job program operations, completing jobs according to PuroClean processes and procedures. Keep the Operations Manager updated on all aspects of related jobs. Managed and improved customer satisfaction, including the resolution of customer complaints. Documentation is completed in a timely and accurate manner. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. A PuroClean Job Program Compliance Coordinator takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service, which sets us apart from our competitors in the industry. Responsibilities: Manage Program jobs (residential and commercial) as required for Water, Fire, Mold, Biohazard, Contents/Cleaning and Large Loss Manage all aspects of claims, from accepting jobs to overseeing production milestones to completion of claim-related tasks, from start to finish, including communications with Third Party Companies, customers, and adjusters Manage virtual assistant Assist in Large-loss job documentation and data entry Assist the Operations Manager with technicians' daily assignments Qualifications: Experience with Restoration Programs (TPAs) including but not limited to Contractor Connection, Alacrity, PuroLogic, Eberl, Symbility, CoreLogic Experience in using Xactanalysis, Company Cam, MICA, etc Highly motivated and reliable Ability to learn quickly and be flexible with change and professional challenges Strength with multitasking and handling deadlines, organizational skills Attention to detail, calm under pressure Works well on their own or as part of a team Able to provide excellent customer service and meet the needs of TPAs and adjusters Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism Compensation: $40,000.00 - $70,000.00 per year "We Build Careers" - Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM.
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"