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Experienced with fraud prevention and investigation? Data-driven, perceptive, and analytical? Want to make a measurable positive change by protecting potential victims of fraud? If so, you could find a home on the Fraud Protection Team at Spectrum. At Spectrum, we keep customers connected across our 41-state footprint. Our Fraud Protection Team conducts in-depth investigations to find and eliminate different types of fraud. By keeping customer information safe, our Fraud Protection Team helps deliver the exceptional services and experiences Spectrum is known for. BE PART OF THE CONNECTION A Lead Business Systems Analyst on the Fraud Protection Team plays a critical role in analyzing, designing, and implementing systems to prevent, detect, and manage fraud within the organization. Using your knowledge of fraud detection platforms (e.g., ThreatMetrix), common attack vectors (e.g., phishing, SIM swap), and authentication protocols, you will design and develop new systems or enhance existing systems to meet business objectives. WHAT OUR LEAD BUSINESS SYSTEMS ANALYSTS ENJOY MOST Providing deep subject matter expertise in fraud detection and digital identity/authentication Monitoring, investigating, and analyzing authentication-related fraud (e.g., credential stuffing, account takeovers, device spoofing, MFA bypass) Developing rules, alerts, or models to detect high-risk login or authentication behavior Analyzing fraud trends across channels (web, mobile app, IVR, customer service, etc.) and recommending authentication enhancements to balance fraud prevention and user experience Leading investigations of sophisticated fraud patterns and developing advanced fraud detection logic, risk rules, and anomaly models Collaborating with cybersecurity, product, and technology teams to strengthen authentication flows Communicating technical findings to non-technical stakeholders In this role, you'll work on broad assignments that often require originality and ingenuity. If you're a creative problem-solver who can lead cross-functional teams to address fraud issues, this is the role for you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications 7+ years of experience with business systems Bachelor's degree in IT or a related field, or equivalent work experience Expert knowledge in business systems Demonstrated expertise in SQL, Python, and MicroStrategy or related software solutions Ability to plan, prioritize, and organize effectively; quickly identify business problems and provide solutions; analyze and interpret data; communicate effectively orally and in writing Office environment work conditions This position is not eligible for immigration sponsorship. SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: Opportunities for career advancement as our industry and technology evolve Learning Culture: Paid training and coaching to support your success Supportive Teams: Opportunities to network, grow, and succeed within a strong community Apply now, connect a friend to this opportunity, or sign up for job alerts! BSY323 2025-56286 2025 We offer comprehensive pay and benefits packages that reward contributions, support well-being, and deliver value at every life stage. A qualified applicant's criminal history will be considered in accordance with applicable laws. Learn more about us: Charter Communications, known through our Spectrum brands, serving over 31 million customers across 41 states. Watch this video to learn more. Who You Are Matters Here: We are committed to diversity, inclusion, and equal opportunity employment. EOE, including disability/vets.

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