Get new jobs for this search by email

Lead Systems Engineer(Telecom) Contract 3 Months + Ongoing 3-month extensions - long term expectation 100% onsite in Rocklin, CA ASAP • Use your hands-on abilities, working side by side with our people to get things done. • nalyze telecom problems and needs (e.g., interference, intelligibility, clarity, etc.) to determine the most appropriate means of reducing, eliminating, and/or avoiding current and future problems and improving communications. • Ensure that telecom documentation (diagrams, MOPs, etc.) is kept current. • Implement scalable and reliable telecom solutions working with other team members and neighboring engineering groups. • Develop integrated solutions through collaboration and proactive communication with infrastructure and business teams. • Participate in the Voice and Telecom on-call rotation. • Plan, design, engineer, and construct telecom systems. • Determine appropriate configurations of telecom hardware and software to ensure the desired performance of telecom equipment. • Research, gather and compile relevant technical information to enhance, modify and maintain assigned networks and telecom systems. • Evaluate new products and services from vendors to determine applicability to hardware, software, networks, and telecom systems in use by our Corporate, Stores, Distribution Centers, Care Centers, and international sites. • You have a bachelor's degree in business, Computer Sciences, Engineering, or related field (an equivalent combination of related education, training, and experience may be considered) • You have 10+ years of Telecom Platform Experience (Avaya, Cisco Webex, Genesys, Five9s, Nice+, and/or conference and calling platforms such as Microsoft Teams) • You have 5+ years of Voice Engineering Experience including Client from Audiocodes, Oracle and SONUS • You are skilled at diagnosing and solving complex problems and providing detailed technical analysis for SIP and Audio Codecs. • You have superior oral and written communication skills with the ability to influence others • You enjoy mentoring and teaching others at all skills levels • You are comfortable presenting to different audience types (technical and business) • You have knowledge of theory and principles of project management • Technical Competencies required: • Extensive technical experience with architecture and implementing numerous network/telecom protocols such as OSPF, BGP, SIP, H323, RTSP, DNS, DHCP, QoS, MGCP, Skinny, etc....) in addition to WAN communications protocols including MPLS, DWDM, OC carrier. • Hardware/Software: Solid experience with the full range of Avaya (CM6/7, IP Office, Partner, G450, G430, S8800, PBX, ACD), Cisco (CUCM, SRST, ACD), Zoom AV, Microsoft MTR, Genesys Pure Cloud and Microsoft Enterprise Voice. • Knowledge and understanding of Care Center Call Recording, Speech Analytics, and Workforce Optimization. • Knowledge and understanding of various Client's; Oracle, Audio Codes, etc.... • Understanding cloud and on-premises telecom deployments. • Strong capabilities in authoring technical documentation including HLD/LLD/NIP. • Functional knowledge of Windows and Linux administration tools and interfaces (both GUI and shell). • Basic scripting skills in Python and PowerShell are a plus.