Mitigation Field Manager
Paul Davis Restoration, Inc. - Portsmouth, New Hampshire, United States, 03801
Work at Paul Davis Restoration, Inc.
Overview
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Overview
The Regional Mitigation Field Supervisor will be responsible for the training, development, and growth of all Mitigation Fields staff across our three New England offices. The Field Supervisor will oversee all field staff across all three offices, ensuring that our staff continuously receive the training and feedback they need to continue with the growth and development of the field staff as a whole. The Regional Mitigation Field Manager will report to the Director of Mitigation Operations. Hours: 7:30-4:30pm, Monday through Friday. Job Responsibilities
Provide continuous oversight of all field staff members by traveling across our three office locations in North Attleboro, Worcester, and Portsmouth, New Hampshire. Responsible for annual performance reviews. Travel between office locations to work with the staff regarding ongoing training. Assist in the interviewing and hiring process for all new Mitigation and Contents field staff. Visit job sites to provide on-the-job training and feedback to field staff. Responsible for approving all field staff payroll; including hours worked and individual job bonuses. Will be the primary point of contact for all field staff. Will work with office coordinators to assist with scheduling where necessary. Responsible for conducting field training with staff on a continuously scheduled basis. Will be responsible for the growth and development of the field staff. Including tracking individual growth with training schedules and advising the appropriate parties on the progression. Be an active member of the safety committee. Will be responsible for being the second after-hours call across all three offices. Quarterly Bonus KPI's
Workplace safety Field retention Training Topics
Mitigation Best Practices Mica/Mitigate training ITEL samples- Submitted through the app and/or mailing the sample when necessary Safety Best Practices Docusketch Documentation- proper job photos, scope sheets, etc. RMS training Benefits
Quarterly Bonus opportunities Company Laptop, Car & Cellphone provided. Health, Dental and Vision plans available. Generous PTO Holiday Pay Retirement plan with company match. Paid Training and Development Tenure Program Referral Programs Qualifications
Valid driver's license and ability to travel to all three New England office locations Prior leadership experience in mitigation, restoration, or construction Knowledge of industry tools and practices (MICA, Docusketch, RMS, ITEL, safety) Proven ability to train, mentor, and develop field teams Strong communication and interpersonal skills Experience with scheduling, payroll approval, and performance reviews Highly organized with the ability to track training and staff development Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction, and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity, and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms, or other disasters, we deliver on our promise to deliver excellence, expertise, and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision
To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values
Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission
To provide opportunities for great people to deliver Best in Class results