ClearChoice Dental Implant Centers
Senior Manager CRM
ClearChoice Dental Implant Centers - Chicago, Illinois, United States, 60290
Work at ClearChoice Dental Implant Centers
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Overview
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Senior Manager CRM
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ClearChoice Dental Implant Centers 3 days ago Be among the first 25 applicants Join to apply for the
Senior Manager CRM
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ClearChoice Dental Implant Centers Get AI-powered advice on this job and more exclusive features. Job Overview
Find out if this opportunity is a good fit by reading all of the information that follows below.
TAG is seeking a highly experienced Senior Manager of CRM to lead our customer relationship strategy with a specialized focus on personalization and contact strategy for the ClearChoice Dental brand. The ideal candidate will be an expert in using CRM tools and analytics to create personalized customer experiences and develop contact strategies that engage customers across multiple channels. This role requires a strategic thinker with a deep understanding of customer data, behavior analysis, loyalty program strategy, and marketing automation tools with the express purpose of improving customer KPIs. Partner with Product Marketing to build optimal customer experiences and inform requirements for marketing system applications. Job Overview
TAG is seeking a highly experienced Senior Manager of CRM to lead our customer relationship strategy with a specialized focus on personalization and contact strategy for the ClearChoice Dental brand. The ideal candidate will be an expert in using CRM tools and analytics to create personalized customer experiences and develop contact strategies that engage customers across multiple channels. This role requires a strategic thinker with a deep understanding of customer data, behavior analysis, loyalty program strategy, and marketing automation tools with the express purpose of improving customer KPIs. Partner with Product Marketing to build optimal customer experiences and inform requirements for marketing system applications.
Responsibilities And Duties
Develop and implement comprehensive CRM strategies focused on personalization and customer engagement, aiming to maximize customer lifetime value.
Lead the planning and execution of targeted marketing campaigns and journeys based on customer segmentation, behavior analysis, and predictive modeling. Utilize advanced analytics to understand customer needs and preferences, tailoring contact strategies across email, social media, mobile, and other digital channels. Collaborate with cross-functional teams, including marketing, sales, and IT, to integrate CRM strategies with broader business objectives. Monitor and evaluate the effectiveness of CRM initiatives, adjusting strategies based on performance data and market trends. Stay abreast of the latest technologies and trends in CRM, personalization, and customer engagement, recommending improvements and innovations. Work with the team to foster a culture of excellence, innovation, and continuous improvement. Manage vendor relationships, ensuring the selection of the best tools, technologies, and services to support CRM objectives. Prepare and manage the CRM budget, ensuring efficient allocation of resources and maximization of ROI. Advanced relational marketing database knowledge, proficiency with direct marketing principles, database marketing, customer contact strategy and system and the design implementation of CRM, loyalty and referral programs Entrepreneurial and nimble, takes ownership and drives forward amidst ambiguity while also building relationships and alignment cross-functionally with internal partners Strong communication skills, ability to effectively communicate technical concepts to non-technical audiences
Skills Required
Bachelor's degree in Marketing, Business Administration, or a related field. Minimum of 7 years of experience in CRM, with a proven track record of developing and implementing successful personalization and contact strategies. Analytical and creative; you see connections between your work holistically across the business and find creative ways of approaching problems with expertise in customer data analysis, segmentation, and predictive modeling. Experience with CRM software and marketing automation tools, with a deep understanding of their capabilities and limitations. Exceptional leadership skills, with experience managing cross-functional projects. Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. Up-to-date knowledge of CRM best practices, trends, and technologies. Demonstrated ability to manage budgets, measure ROI, and make data-driven decisions. Creative problem-solving skills, with a passion for innovation and continuous improvement. Strong communications skills: you know how to translate complex data into easy to understand, actionable insights. Nimble problem solver able to tackle heart-of-the-business strategic questions, develop informed strategies, communicate them effectively, and drive alignment in a fast-paced environment. Appetite and capacity to build a new muscle from the ground up, establishing the processes, deliverables, cross-functional relationships from a blank page. Retail experience is preferred, showcasing your familiarity with the industry's unique challenges and opportunities.
This job description provides a general overview of the purpose of the position. While specific duties and responsibilities may evolve, the general objective remains the same: to create personalized customer experiences and develop contact strategies that engage customers across multiple channels and provide strategic guidance to our business.
Annual Pay Range: $130,000-$155,000 with 15% bonus potential
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with matchSeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionOther IndustriesHospitals and Health Care Referrals increase your chances of interviewing at ClearChoice Dental Implant Centers by 2x Sign in to set job alerts for “Senior Manager Customer Relationship Management” roles.Director, Customer Relationship Management Chicago, IL $136,000.00-$231,300.00 1 week ago Chicago, IL $190,000.00-$220,000.00 1 week ago Senior Manager, Client Success (Marketing Analytics)Senior Manager, Commercial - Revenue Growth Management Chicago, IL $115,000.00-$140,000.00 5 days ago Chicago, IL $150,000.00-$227,500.00 1 week ago Sr. Marketing Communications Automation Manager Chicago, IL $110,000.00-$129,800.00 14 hours ago Wealth Management - Dynamics CRM Manager Chicago, IL $14,000.00-$14,416.67 1 week ago Chicago, IL $90,000.00-$120,000.00 3 days ago Chicago, IL $130,000.00-$155,000.00 1 day ago Chicago, IL $130,000.00-$155,000.00 3 days ago Chicago, IL $118,400.00-$148,000.00 5 days ago Chicago, IL $109,000.00-$150,000.00 1 week ago Senior Marketing Manager - Waldorf Astoria Chicago Chicago, IL $75,000.00-$90,000.00 1 week ago Sr. Manager, eCommerce & Digital Marketing Chicago, IL $105,000.00-$140,000.00 11 minutes ago Chicago, IL $125,000.00-$160,000.00 1 day ago Customers Ops Healthcare Life Science Veeva CRM ManagerSenior Marketing Manager, Branch Merchandising and Strategy Chicago, IL $72,500.00-$134,500.00 4 days ago Chicago, IL $90,000.00-$95,000.00 2 weeks ago Chicago, IL $65,000.00-$75,000.00 3 months ago Senior Salesforce CRM Manager – CRM Strategy, Data Governance, Data Integrity & Marketing Automation Chicago, IL $160,000.00-$200,000.00 1 month ago Digital Commerce Marketing & Communications Manager Chicago, IL $65,000.00-$75,000.00 4 days ago Senior Manager, Partner Marketing (Pleasanton, CA/Chicago, IL)Senior Manager, B2B Marketing (Rocket Travel by Agoda)Sr. Manager Marketing- Rare Disease (Remote)Senior Manager, B2B Marketing (Rocket Travel by Agoda) Chicago, IL $120,000.00-$150,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Manager CRM
role at
ClearChoice Dental Implant Centers 3 days ago Be among the first 25 applicants Join to apply for the
Senior Manager CRM
role at
ClearChoice Dental Implant Centers Get AI-powered advice on this job and more exclusive features. Job Overview
Find out if this opportunity is a good fit by reading all of the information that follows below.
TAG is seeking a highly experienced Senior Manager of CRM to lead our customer relationship strategy with a specialized focus on personalization and contact strategy for the ClearChoice Dental brand. The ideal candidate will be an expert in using CRM tools and analytics to create personalized customer experiences and develop contact strategies that engage customers across multiple channels. This role requires a strategic thinker with a deep understanding of customer data, behavior analysis, loyalty program strategy, and marketing automation tools with the express purpose of improving customer KPIs. Partner with Product Marketing to build optimal customer experiences and inform requirements for marketing system applications. Job Overview
TAG is seeking a highly experienced Senior Manager of CRM to lead our customer relationship strategy with a specialized focus on personalization and contact strategy for the ClearChoice Dental brand. The ideal candidate will be an expert in using CRM tools and analytics to create personalized customer experiences and develop contact strategies that engage customers across multiple channels. This role requires a strategic thinker with a deep understanding of customer data, behavior analysis, loyalty program strategy, and marketing automation tools with the express purpose of improving customer KPIs. Partner with Product Marketing to build optimal customer experiences and inform requirements for marketing system applications.
Responsibilities And Duties
Develop and implement comprehensive CRM strategies focused on personalization and customer engagement, aiming to maximize customer lifetime value.
Lead the planning and execution of targeted marketing campaigns and journeys based on customer segmentation, behavior analysis, and predictive modeling. Utilize advanced analytics to understand customer needs and preferences, tailoring contact strategies across email, social media, mobile, and other digital channels. Collaborate with cross-functional teams, including marketing, sales, and IT, to integrate CRM strategies with broader business objectives. Monitor and evaluate the effectiveness of CRM initiatives, adjusting strategies based on performance data and market trends. Stay abreast of the latest technologies and trends in CRM, personalization, and customer engagement, recommending improvements and innovations. Work with the team to foster a culture of excellence, innovation, and continuous improvement. Manage vendor relationships, ensuring the selection of the best tools, technologies, and services to support CRM objectives. Prepare and manage the CRM budget, ensuring efficient allocation of resources and maximization of ROI. Advanced relational marketing database knowledge, proficiency with direct marketing principles, database marketing, customer contact strategy and system and the design implementation of CRM, loyalty and referral programs Entrepreneurial and nimble, takes ownership and drives forward amidst ambiguity while also building relationships and alignment cross-functionally with internal partners Strong communication skills, ability to effectively communicate technical concepts to non-technical audiences
Skills Required
Bachelor's degree in Marketing, Business Administration, or a related field. Minimum of 7 years of experience in CRM, with a proven track record of developing and implementing successful personalization and contact strategies. Analytical and creative; you see connections between your work holistically across the business and find creative ways of approaching problems with expertise in customer data analysis, segmentation, and predictive modeling. Experience with CRM software and marketing automation tools, with a deep understanding of their capabilities and limitations. Exceptional leadership skills, with experience managing cross-functional projects. Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. Up-to-date knowledge of CRM best practices, trends, and technologies. Demonstrated ability to manage budgets, measure ROI, and make data-driven decisions. Creative problem-solving skills, with a passion for innovation and continuous improvement. Strong communications skills: you know how to translate complex data into easy to understand, actionable insights. Nimble problem solver able to tackle heart-of-the-business strategic questions, develop informed strategies, communicate them effectively, and drive alignment in a fast-paced environment. Appetite and capacity to build a new muscle from the ground up, establishing the processes, deliverables, cross-functional relationships from a blank page. Retail experience is preferred, showcasing your familiarity with the industry's unique challenges and opportunities.
This job description provides a general overview of the purpose of the position. While specific duties and responsibilities may evolve, the general objective remains the same: to create personalized customer experiences and develop contact strategies that engage customers across multiple channels and provide strategic guidance to our business.
Annual Pay Range: $130,000-$155,000 with 15% bonus potential
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with matchSeniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionOther IndustriesHospitals and Health Care Referrals increase your chances of interviewing at ClearChoice Dental Implant Centers by 2x Sign in to set job alerts for “Senior Manager Customer Relationship Management” roles.Director, Customer Relationship Management Chicago, IL $136,000.00-$231,300.00 1 week ago Chicago, IL $190,000.00-$220,000.00 1 week ago Senior Manager, Client Success (Marketing Analytics)Senior Manager, Commercial - Revenue Growth Management Chicago, IL $115,000.00-$140,000.00 5 days ago Chicago, IL $150,000.00-$227,500.00 1 week ago Sr. Marketing Communications Automation Manager Chicago, IL $110,000.00-$129,800.00 14 hours ago Wealth Management - Dynamics CRM Manager Chicago, IL $14,000.00-$14,416.67 1 week ago Chicago, IL $90,000.00-$120,000.00 3 days ago Chicago, IL $130,000.00-$155,000.00 1 day ago Chicago, IL $130,000.00-$155,000.00 3 days ago Chicago, IL $118,400.00-$148,000.00 5 days ago Chicago, IL $109,000.00-$150,000.00 1 week ago Senior Marketing Manager - Waldorf Astoria Chicago Chicago, IL $75,000.00-$90,000.00 1 week ago Sr. Manager, eCommerce & Digital Marketing Chicago, IL $105,000.00-$140,000.00 11 minutes ago Chicago, IL $125,000.00-$160,000.00 1 day ago Customers Ops Healthcare Life Science Veeva CRM ManagerSenior Marketing Manager, Branch Merchandising and Strategy Chicago, IL $72,500.00-$134,500.00 4 days ago Chicago, IL $90,000.00-$95,000.00 2 weeks ago Chicago, IL $65,000.00-$75,000.00 3 months ago Senior Salesforce CRM Manager – CRM Strategy, Data Governance, Data Integrity & Marketing Automation Chicago, IL $160,000.00-$200,000.00 1 month ago Digital Commerce Marketing & Communications Manager Chicago, IL $65,000.00-$75,000.00 4 days ago Senior Manager, Partner Marketing (Pleasanton, CA/Chicago, IL)Senior Manager, B2B Marketing (Rocket Travel by Agoda)Sr. Manager Marketing- Rare Disease (Remote)Senior Manager, B2B Marketing (Rocket Travel by Agoda) Chicago, IL $120,000.00-$150,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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