Microsoft Dynamics 365 CRM Functional
Diverse Lynx - Middletown
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Overview
? Proficient on CRM Functional areas in Sales, Customer Service and Field Service? Extremely sound in Dynamics 365 CRM entities, workflows, configurations, customization development, integrations development? Experience and expertise in SSIS and SSRS? Excellent communication and problem-solving skills? Bug Fixing? Assume full ownership and responsibility of all allocated support tickets ensuring they are dealt with promptly and professionally and satisfactorily concluded.? Ensure strict adherence to SLA when dealing with customer tickets/calls.? Follow up with customers to ensure their technical issues are resolved.? Deployment of Dynamics CRM solutions ? Experience of working as Dynamics CRM Support Consultant for at least 2 projects? Experience of working on enhancement for Dynamics 365 Customer Service and Field Services.? Proficient on CRM Functional areas in Sales, Customer Service and Field Service? Extremely sound in Dynamics 365 CRM entities, workflows, configurations, customization development, integrations development? Experience and expertise in SSIS and SSRS? Excellent communication and problem-solving skills? Bug Fixing? Assume full ownership and responsibility of all allocated support tickets ensuring they are dealt with promptly and professionally and satisfactorily concluded.? Ensure strict adherence to SLA when dealing with customer tickets/calls.? Follow up with customers to ensure their technical issues are resolved.? Deployment of Dynamics CRM solutions ? Experience of working as Dynamics CRM Support Consultant for at least 2 projects? Experience of working on enhancement for Dynamics 365 Customer Service and Field Services.? Experience leading a support and enhancement project.? Experience leading a support and enhancement project.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.