RIT Solutions, Inc.
Lead Systems Engineer
RIT Solutions, Inc. - Tampa
Work at RIT Solutions, Inc.
Overview
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Overview
Title- - Lead Systems Engineer
Location: Dallas, TX (Hybrid 3 days/week)
Duration- 6 months CTH
Job Description:
• Installation, Configuration, and Administration of Middleware Technologies such as IBM MQ, Tomcat, Liberty, Kafka and PingAccess
• Support and Troubleshooting of Middleware Technologies such as IBM MQ, Tomcat, Liberty, Kafka and PingAccess
• Troubleshooting issues related to access management solutions like IBM HIPAM etc.
• Load Balancing, High Availability, and Disaster recovery plans and configurations.
• Environment Integrations with other interfaces and 3rd party applications
• Experience in providing support and good troubleshooting experience.
• Support any new application deployed in all Dev, QA, PSE and PROD environments
• Use of monitoring tools and other 3rd party tools to maintain system health and uptime.
• Expert knowledge of incident, problem and change management (ITIL) processes and ITSM tools.
• Performance analysis, tuning, and optimization.
• Open cases and knowledge of working with vendors.
• Knowledge in Automation / Configuration management/tools (Chef, Ansible, TFE, etc.)
• Support coverage for scheduled application shakeout and production release
• Support 24/7 shift coverage for BAU production support.
What You'll Do:
Work as Lead System Engineer is a valued member of The Middleware Delivery Services Team in the Configuration, Maintenance, And Support & Delivery of various Middleware and MQ Technologies.
The primary responsible role will be for to:
Location: Dallas, TX (Hybrid 3 days/week)
Duration- 6 months CTH
Job Description:
• Installation, Configuration, and Administration of Middleware Technologies such as IBM MQ, Tomcat, Liberty, Kafka and PingAccess
• Support and Troubleshooting of Middleware Technologies such as IBM MQ, Tomcat, Liberty, Kafka and PingAccess
• Troubleshooting issues related to access management solutions like IBM HIPAM etc.
• Load Balancing, High Availability, and Disaster recovery plans and configurations.
• Environment Integrations with other interfaces and 3rd party applications
• Experience in providing support and good troubleshooting experience.
• Support any new application deployed in all Dev, QA, PSE and PROD environments
• Use of monitoring tools and other 3rd party tools to maintain system health and uptime.
• Expert knowledge of incident, problem and change management (ITIL) processes and ITSM tools.
• Performance analysis, tuning, and optimization.
• Open cases and knowledge of working with vendors.
• Knowledge in Automation / Configuration management/tools (Chef, Ansible, TFE, etc.)
• Support coverage for scheduled application shakeout and production release
• Support 24/7 shift coverage for BAU production support.
What You'll Do:
Work as Lead System Engineer is a valued member of The Middleware Delivery Services Team in the Configuration, Maintenance, And Support & Delivery of various Middleware and MQ Technologies.
The primary responsible role will be for to:
- Work closely with Solution Architect and application developers to identify and specify the complex business requirements and processes (e.g., diverse development platforms, software, hardware, technologies and tools, etc.).
- Participate in Agile squad and build the Middleware Infrastructure upon agreed Engineering workflow standards
- Work with a cross-functional team leveraging agile development methodologies and tools
- Perform research, analysis, documentation, testing implementation and on-going support for the infrastructure builds.
- Validate tomcat build requirements, leverage automation tools to complete requirements
- Provide all aspects of Middleware provisioning and onboarding (IBM MQ, Tomcat, Liberty, and PingAccess) including initial planning, configuration, deployments, troubleshooting, maintain instances with automation tool
- Also providing the daily status on the JIRA tasks which all is assigned on the board.
- Requires excellent analytical ability for architecture and flows, strong judgment and probe analysis techniques, an in-depth knowledge of business unit's functions and applications, and broad knowledge of technology platforms
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
- Support 24/7 shift coverage for BAU production support. Ready to work in Shift and flexible to work on weekends.
- Minimum of 6 years of related experience
- Bachelor's degree or equivalent experience
- 10+ years' experience in supporting real time production environments.
- Extensive debugging skills and troubleshooting experience.
- Experience with Middleware technologies like IBM MQ, WebSphere, Tomcat, Liberty, Kafka, PingAccess.
- General knowledge of industry principles and familiarity with modern technologies like Amazon cloud, Unix/Linux, virtualization, etc. is good to have but not a requirement.
- Familiar with monitoring and ticketing tools like SNOW, SPLUNK etc.
- Certifications in any one of middleware areas will be a plus.
- Automation knowledge and experience will be a plus.