BeloForm Craft
Client Relationship Representative
BeloForm Craft - Birmingham, Alabama, United States, 35275
Work at BeloForm Craft
Overview
- View job
Overview
Job Description
Job Description
We are seeking a
Client Relationship Representative
to join our growing team. In this role, you will act as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will be proactive, detail-oriented, and dedicated to building strong, long-lasting relationships.
Responsibilities
Serve as the first point of contact for client inquiries and concerns
Maintain and strengthen long-term client relationships
Understand client goals and provide tailored solutions
Coordinate with internal teams to ensure service excellence
Manage client accounts and update CRM systems regularly
Identify upsell or cross-sell opportunities based on client needs
Monitor client satisfaction and follow up regularly to ensure continued success
Qualifications: Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or related field preferred
2+ years of experience in customer service, account management, or client relations
Strong communication and problem-solving skills
Ability to manage multiple accounts with attention to detail
Proficiency in Microsoft Office Suite and CRM platforms
Professional demeanor and a client-first mindset
Additional Information
Benefits
Competitive salary: $62,000 - $65,000 per year
Full-time permanent position
Opportunities for professional growth and career development
Collaborative work environment with skill-building opportunities
Comprehensive training and support from a dedicated team
Job Description
We are seeking a
Client Relationship Representative
to join our growing team. In this role, you will act as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will be proactive, detail-oriented, and dedicated to building strong, long-lasting relationships.
Responsibilities
Serve as the first point of contact for client inquiries and concerns
Maintain and strengthen long-term client relationships
Understand client goals and provide tailored solutions
Coordinate with internal teams to ensure service excellence
Manage client accounts and update CRM systems regularly
Identify upsell or cross-sell opportunities based on client needs
Monitor client satisfaction and follow up regularly to ensure continued success
Qualifications: Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or related field preferred
2+ years of experience in customer service, account management, or client relations
Strong communication and problem-solving skills
Ability to manage multiple accounts with attention to detail
Proficiency in Microsoft Office Suite and CRM platforms
Professional demeanor and a client-first mindset
Additional Information
Benefits
Competitive salary: $62,000 - $65,000 per year
Full-time permanent position
Opportunities for professional growth and career development
Collaborative work environment with skill-building opportunities
Comprehensive training and support from a dedicated team