Atlantic Partners
Product Manager – Epic Care Management
Atlantic Partners - Yonkers, New York, United States
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Overview
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Overview
We are seeking a Product Manager to manage the Epic teams for support Epic products such as Healthy Planet/Compass Rose, Clinical Case Management, and 3rd-party supporting vendor applications. This role is critical to supporting care coordination activities across multiple care settings.
Responsibilities include:
Manage a team of IT professionals. Oversee and manage projects ranging in size, complexity, and scope. Manage and prioritize product requests. Determine how changes impact the overall system and that of interrelated systems. Responsible for the design and delivery of product solutions, ensuring that the end product meets stakeholder needs. Oversee the design of workflow for new systems. Participate in system go-lives. Regularly speaks with clients to address and troubleshoot high-level issues. Works closely with the team to deliver high quality customer support. Interface and work with other departments to identify and resolve issues regarding coordinated efforts to deliver solutions. Allocate team resources to other departments as needed.
Requirements include:
Experience with any of the following Epic Modules: Healthy Planet, Compass Rose Clinical Build or Clinical Case Management. If candidate does not have upon hire, all 3 of these Epic certifications are required within 3-6 months of start date Demonstrated experience managing an implementation team Demonstrated experience managing multiple concurrent projects Product implementation experience Knowledge of IT for health care, health insurance, care management and/or population health Excellent critical thinking skills Strong desktop skills (Word, Excel, PowerPoint, Visio) Excellent skills to communicate effectively with people at all levels in the organization Exceptional emotional intelligence, empathy, and relationship building skills Ability to motivate team members Ability to match team member skills to team responsibilities Bachelor's degree or equivalent experience
Desired:
Project Management Professional (PMP) experience/certification
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Responsibilities include:
Manage a team of IT professionals. Oversee and manage projects ranging in size, complexity, and scope. Manage and prioritize product requests. Determine how changes impact the overall system and that of interrelated systems. Responsible for the design and delivery of product solutions, ensuring that the end product meets stakeholder needs. Oversee the design of workflow for new systems. Participate in system go-lives. Regularly speaks with clients to address and troubleshoot high-level issues. Works closely with the team to deliver high quality customer support. Interface and work with other departments to identify and resolve issues regarding coordinated efforts to deliver solutions. Allocate team resources to other departments as needed.
Requirements include:
Experience with any of the following Epic Modules: Healthy Planet, Compass Rose Clinical Build or Clinical Case Management. If candidate does not have upon hire, all 3 of these Epic certifications are required within 3-6 months of start date Demonstrated experience managing an implementation team Demonstrated experience managing multiple concurrent projects Product implementation experience Knowledge of IT for health care, health insurance, care management and/or population health Excellent critical thinking skills Strong desktop skills (Word, Excel, PowerPoint, Visio) Excellent skills to communicate effectively with people at all levels in the organization Exceptional emotional intelligence, empathy, and relationship building skills Ability to motivate team members Ability to match team member skills to team responsibilities Bachelor's degree or equivalent experience
Desired:
Project Management Professional (PMP) experience/certification
#J-18808-Ljbffr