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Program Manager In Housing Stability

As a Program Manager in Housing Stability, you cultivate investments and collaborations with the Rocket Family of Companies that increase homeowner stability in Detroit's national markets, with specific emphasis on preventing property tax foreclosure and increasing access to homeowner insurance. You support strategy development, collaborate with internal team members and external community partners, and use a data-driven approach to build a cohesive portfolio of grants that take approaches that have succeeded in Detroit and replicate them in other places.

About the Role

• Apply a data-driven approach to cultivating investment opportunities that align with the organization's strategy, mission and values
• Manage grants throughout their lifespan in Salesforce and steward the relationship with grantees
• Set strategic, measurable, achievable, relevant and time-bound (SMART) goals and then implement a work plan to achieve them
• Proactively manage risks by identifying and escalating challenges along with recommended solutions
• Stay curious about the issue area, trends and changing landscape to best inform organizational strategy and investments
• Work closely with the operations team on program metrics, reporting, and infrastructure
• Maintain communication flow between community partners and internal teams
• Coordinate with internal teams such as Marketing and Communications to develop storytelling opportunities that build awareness of our programs, initiatives and impact
• Maintain alignment mission and values with the ability to demonstrate that commitment in daily interactions

About You

Minimum Qualifications

• 3 years of project and/or management experience in philanthropic, government, or non-profit spaces
• Experience partnering with diverse stakeholder groups such as government, community development, and philanthropic funders
• Exceptional written and verbal communication skills and the ability to communicate with individuals at all levels of an organization, including executive leadership
• Demonstrated ability to understand and respond to clients' needs in rapidly changing business environments in a way that also aligns with the organization's goals and strategies
• Demonstrated ability to set, meet and reflect on program goals, milestones and outcomes as well as to pivot tactics when appropriate
• Demonstrated ability to use data to identify opportunities that drive systemic change

Preferred Qualifications

• 5 years of philanthropic program management or program management
• Proficiency with key technologies including Microsoft Office Suite, Slack, Salesforce and Workday
• Demonstrated understanding of how property tax foreclosure impacts individuals and communities
• Demonstrated ability to work with a wide range of partners to assist residents connect to much needed resources
• Demonstrated ability to think creatively about complex problems and the courage to pursue innovative solutions

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.

Through its For-More-Than-Profit model, the Rocket Community Fund recognizes that business and community are inextricably linked, and it purposefully harnesses team member talent, technology, policy advocacy and philanthropic resources to invest in comprehensive community development in Detroit and across the country. Alongside financial investments, the Rocket Community Fund has organized Rocket Companies, Bedrock and other affiliated team members to provide more than 865,000 volunteer hours nationwide, including 430,000 in Detroit.