Electronic Merchant Systems
Project Manager & Scrum Master
Electronic Merchant Systems - Cleveland, Ohio, us, 44101
Work at Electronic Merchant Systems
Overview
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Overview
Job Details
Job Location Corporate Office - Cleveland, OH
Position Type Full Time
Job Category Information Technology
Description
Overview:
The Project Manager / Scrum Master will be responsible for driving Agile project execution across payment-focused development teams. This role combines delivery management with Agile coaching to ensure timely delivery of features, cross-functional team alignment, and process efficiency.
Key Responsibilities: Serve as Scrum Master for one or more Agile teams focused on payments and merchant onboarding. Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and reviews. Act as a servant leader and coach to the team, promoting Agile best practices and continuous improvement. Work closely with Product Owners, BAs, and engineering leads to remove roadblocks and maintain a steady delivery pace. Track and report on sprint velocity, team KPIs, and release status to stakeholders. Coordinate dependencies and timelines across internal teams and third-party vendors. Qualifications:
5+ years of experience in project management or Scrum Master role in a technology or fintech environment. Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and associated tools (Jira, Confluence, Azure DevOps). Experience managing projects in the payments or merchant services space preferred. Excellent communication, facilitation, and conflict resolution skills. Scrum Master certification (CSM, PSM) and PMP or PMI-ACP is a plus.
Ready to revolutionize payment technology delivery? Join EMS and make your mark.
Location: Cleveland, OH (Headquarters)
Job Location Corporate Office - Cleveland, OH
Position Type Full Time
Job Category Information Technology
Description
Overview:
The Project Manager / Scrum Master will be responsible for driving Agile project execution across payment-focused development teams. This role combines delivery management with Agile coaching to ensure timely delivery of features, cross-functional team alignment, and process efficiency.
Key Responsibilities: Serve as Scrum Master for one or more Agile teams focused on payments and merchant onboarding. Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and reviews. Act as a servant leader and coach to the team, promoting Agile best practices and continuous improvement. Work closely with Product Owners, BAs, and engineering leads to remove roadblocks and maintain a steady delivery pace. Track and report on sprint velocity, team KPIs, and release status to stakeholders. Coordinate dependencies and timelines across internal teams and third-party vendors. Qualifications:
5+ years of experience in project management or Scrum Master role in a technology or fintech environment. Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and associated tools (Jira, Confluence, Azure DevOps). Experience managing projects in the payments or merchant services space preferred. Excellent communication, facilitation, and conflict resolution skills. Scrum Master certification (CSM, PSM) and PMP or PMI-ACP is a plus.
Ready to revolutionize payment technology delivery? Join EMS and make your mark.
Location: Cleveland, OH (Headquarters)